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Everything about: Logins & Permissions

Rights: Manage employee PIN

You can access this area via Settings > Employees > Permissions

With the "Employee PIN" function, you can determine which employee made a change in the calendar for a shared login.

The "Manage Employee PIN" permission allows you to view and edit employee PINs.

Example:

  • This permission is often set for owners and senior employees.
For an overview of the meaning and assignment of permissions, see here.

Rights: Create and edit packages

You can access this area via Settings > Employees > Rights

With the Service Packages function, you can sell multiple treatments for a customer in a single checkout process.

The right "Create and edit packages" allows you to edit existing service packages and add line items during the checkout process.

Example use case:

  • This can prevent employees from editing existing package templates & prices.
  • This right is often set when working without fixed package templates.
For an overview of the meaning and assignment of rights, see here.

Law: Manage package

You can access this area via Settings > Employees > Permissions

With the Service Packages function, you can sell multiple treatments to a customer in one checkout process.

The "Manage Package" permission allows you to create new service package templates in the "Service Packages" function and also delete existing service packages.

Example of use:

  • Prevent your employees from accidentally deleting packages so that no problems arise for your statistics.
You can find an overview of the meaning and assignment of permissions here.

Rights: Cross-location Settings

You can access this area via Settings > Employees > Rights

If you have linked multiple locations in a Belbo calendar, you can switch between location calendars at any time.

The "Cross-location settings" right allows you to edit design and text settings that apply across locations.

Example use case:

  • This can prevent individual locations from making changes across all locations.
For an overview of the meaning and assignment of rights, click here.

Law: Head Office

You can access this area via Settings > Employees > Permissions

If you have multiple locations, you can use the "Head office" function.

The "​Head office" permission enables the Head office for login, where you can view sales statistics across locations.

Example application:

  • Suitable for owners or administrators of locations.
  • Only the locations for which at least one permission is assigned to the current login are visible in the Head office.
For an overview of the meaning and assignment of permissions, see here.

Right: GDPR Supervisor

You can access this area via Settings > Employees > Rights

The "GDPR Supervisor" right unlocks functions with which data protection requests and data protection deletions can be processed that can be filled out by the customer online.

You can find an overview of the meaning and assignment of rights here.

Working Hours Control from PK Coiffure

Swiss flagThis article is particularly relevant for users from Switzerland.

The Joint Commission for the Swiss Hairdressing Industry (PK Coiffure) monitors compliance with the collective labor agreement in the Swiss hairdressing industry - and checks, for example, the working conditions of companies subject to the collective labor agreement through random or reported inspections. During such an inspection, salon owners must demonstrate that employees and apprentices in the salon do not exceed the legally permitted working hours and that mandatory breaks are observed.
The PK Coiffure states on its website

Working time must be recorded for employees to whom the working time regulations of the ArG (Labor Act) apply. It must be traceable for each employee when they worked, took breaks, and finished work. Based on this information, it can be verified whether the working and rest time regulations of the Labor Act have been complied with. The employer is obliged to keep these working time records for 5 years.

If working hours and breaks have been properly maintained in the schedule and calendar, it is easy to export the corresponding reports and statistics required by the PK Coiffure. The Excel template specified by the PK Coiffure can optionally be downloaded here <a href="https://www.pk-coiffure.ch/media/files/Arbeitszeitdokumentation_elektronisch_2020.xlsxdownload:

Required information:


General personnel information

- Last name
- First name
- Date of birth
- Social security number (AHV no.)

- Street
- Postal code
- City
- Country

- Working percentage (in %)
- Vacation days/year
- Compensation balance from previous year

This information cannot currently be exported, but it is recommended to create a cover sheet per employee in a program such as Microsoft Word or OpenOffice (free).


Hours worked

The following points must be verifiable for each day per employee:

- Hours worked (total)

For this, we recommend exporting the following statistic:

Settings > Statistics > Reports > Work months: This export shows the daily hours worked or absences for all employees for each month:


Detailed working hours

The PK Coiffure not only checks the hours worked, but also the actual breaks and working times:

- Start of working time
- End of working time
- Start of break
- End of break

For this, we recommend exporting the following statistic: Settings > Statistics > Reports > Work weeks - HTML: This export shows the start and end of working and break times for all employees for each week:


Note: The PK Coiffure specifies which different types of absences should be distinguished:

- FE = Vacation control per Art. 33 GAV
- FT = Holiday control per Art. 33 GAV
- Holidays which, according to cantonal legislation, are treated equivalent to Sunday.
- KR = Illness
- KA = Short absence When an employee was briefly away from the workplace during working hours to attend to private obligations.
- UN = Occupational accident or non-occupational accident
- BE = Paid leave days per Art. 34 GAV
- MU = Maternity leave per Art. 44 GAV
- TK = Conferences and courses per Art. 35.2 GAV
- FW = Free weekday on which no work is performed. E.g. Mondays or Sundays.
- KO = Compensation for overtime work per Art. 25.3 GAV

The absence types can be added or changed as follows:

<a href="/abwesenheiten/

" target="_blank">Absences

Restrict Permissions for Your Employees

If you want to prevent employees from accessing certain data, you can restrict access. In Belbo, you have various options available to limit the permissions of your employees.




Use cases:
You want to prevent employees from …

  • Being able to change settings.
  • Being able to see (financial) statistics.
  • Being able to copy customer data for their own purposes.

Terminology

The following terms are used in this article:

  • Login: Combination of email address and password to log in to the calendar at all.
  • Employee PIN: Short code that is required, for example, when entering or changing appointments.

Logins for Your Employees

Team Login

Owners generally have a login that allows access to all functions in Belbo. We recommend not passing this login to your employees.
You can create a team login for your employees, whose permissions you can then set. All employees use the team login together in daily business. Therefore, we recommend activating the employee PIN to see which employee created or moved an appointment.


Our tip: If you don't want your employees to know the password for the team login, you can save it in the browser on all computers that the team uses in daily work. To prevent login from another device, you can also use the login access restriction feature.

Employee Login

If you want to give individual employees extended permissions, you can create their own login and then assign the desired rights.
→ This is suitable for supervisory employees or receptionists who should, for example, be able to change settings or create daily closings.

Rights

You can assign individual rights to each login. This way you can determine whether employees have access to certain areas or can change settings.

You can pay special attention to the following rights:

Calendar Rights



Customer Database
Employees who do not have the "Customer Database" right can click on the main menu item "Customers". However, they cannot see a customer list. Employees without this right can still see the important data in everyday use. They can search for specific customer files and enter appointments for them in the calendar. They can also click on customer files in the calendar to view customer data.
→ If you suspect an employee of copying customer data for their own purposes, you can revoke this right. Note that in this case, the team login should also not have this right.



Configuration
Employees who do not have the "Configuration" right cannot make any settings.

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View Prices
Employees who do not have the "View Prices" right can neither see prices nor use the cash register.

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Our Recommendation
Employees who should serve customers, collect payments, and schedule appointments in daily work can have the following settings:

Owner compared to Team Login:



Cash Register Rights



Set Cash Register Rights
Define in the cash register rights which of your employees can operate the cash register and what settings they are allowed to make.


Our Recommendation
Employees who should collect appointments and perform closings for the current day in daily work can have the following settings:

Owner compared to Team Login:



View Restriction

In the file of each employee who has their own login, you can store access restrictions. You can access your employees' files under Settings > Employees.

  • Restrict Appointment View: You can specify that an employee with their own login can only view the current day and future days, but cannot scroll back to the past.
  • Restrict Employee View: You can specify in each employee file which colleagues an employee is allowed to see. For example, you can specify that an employee only sees themselves and their own appointments when logging in with their own credentials.

Employee PIN Permissions

Each employee can receive their own PIN, which is used to identify individual employees. When PIN mode is activated, each employee enters their own PIN whenever they change or move an appointment, create breaks, collect appointments, or record product usage.

The employee PIN can in turn be equipped with certain rights. This way you can specify that certain employees cannot shift breaks or delete appointments.

Login Access Restriction

You can set that employees with certain logins can only log in from a device specified by you. Use the login access restriction function for this.

Team Login

If you don't work alone in your company, it makes great sense to create a separate login for your team. You can assign your own rights to this login and thus prevent all employees from having access to settings and statistics. This type of login, which is not directly linked to an employee, can be used by the entire team and is well suited if all your employees use the same computer or tablet in their daily work.


You can access this area via Settings > Employees > Rights



This type of login is also suitable for other types of employees who have access to the calendar and can enter appointments or change settings, but should not themselves appear as bookable employees in the calendar. These include, for example:

  • Owners who don't serve customers themselves
  • Marketing and sales employees who enter appointments
  • Administrative employees such as reception or office staff

Create Team Login

  1. Go to Settings > Employees > Rights
  2. Click on "Create New Login".
  3. Assign a name for the login, e.g. first name "Team", last name "Login". For administrative employees who do not share the login with colleagues, use the person's actual name.
  4. Optionally assign a secure password

    • Recommended for administrative employees: If you do not set a password, an email will be sent to the specified address with a link that leads to password selection, so the person can choose their own secure desired password.
    • Recommended for team login: If you set a password directly, no email will be sent and you can communicate the password to your team in another way.

After you have set up the login, you can then set the access rights for this login under Settings > Employees > Rights.

Access permissions for team login

After you have set up the team login, you can then set the access rights for this login under Settings > Employees > Rights. We recommend giving this login only a few rights.

Cash register rights for team login

We recommend that the team can cash appointments and complete current daily summaries. However, statistics and cash register settings remain management's responsibility.


Please do not assign a role to the team login. As soon as you assign a role, a new employee is created who is visible in the calendar. This is not necessary for the team login since all employees already have their own columns under their names.

If there are employees to whom you would like to grant additional rights, you can assign a separate login for these employees.

Identification of team members when appointments change

If all employees use the same login, it is not easy to track which team member made which changes when appointments are created and modified. We therefore recommend additionally using the employee PIN.
This allows precise identification of your employees despite sharing the same login. Additionally, with the help of the employee PIN, you can fine-tune the rights of individual employees. Learn more about the employee PIN here.


An overview of all options for restricting access can be found here.

Login access restriction

If you want to prevent your employees from logging in from other devices (for example from home or a private mobile phone), you can use the login access restriction feature.

Two-factor authentication for team login

Since the team login is shared by multiple people, you can additionally secure it with two-factor authentication (2FA). Note that all people who use the team login need access to the same device with the stored authenticator app.

Change employee password

Your employees can log into the calendar with their own login. These logins can be assigned specific permissions so you can determine which employees have access to certain functions. You can change the passwords of your employees entered in the calendar.

You can access this area via Settings > Employees > Click on the desired employee > Change password

Requirements

  1. A requirement for changing the password is that the respective employee has their own login.
  2. To change an employee's password, you must also know the current password. If this is no longer known, you can use the forgotten password function, which is located on your calendar's login page.

Change password

Under Settings > Employees > Permissions you can see all logins that are stored in your company.

Click on the desired login here and follow the instructions in the dialog that opens when you click "Change password" to change the employee's password.

You can find out how to lock an employee here.

Additional security with 2FA

Instead of or in addition to regularly changing the password, you can secure a login with two-factor authentication (2FA). This way the login remains protected even if the password falls into the wrong hands.

You can find an overview of all important settings for your employees here.
You can find an overview of all access restriction options here.

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