If you own a scanner, you can use it in combination with Belbo for various processes.

Buy a scanner

If you don't already own a scanner, you can get one. Basically, you can use any scanner that is compatible with your computer or tablet that you use Belbo with. Belbo itself does not manufacture hardware and does not sell it either. However, we can support you in choosing the right devices.

Recommended scanners:

• Inateck Scanner Note: Please check compatibility with your hardware when purchasing!
• Socket Mobile Scanner

Install scanner

Please proceed as described in the manufacturer's instructions. Once your scanner has been correctly installed, it functions as an input device, similar to a keyboard or mouse.

Use cases

• Scan products during sales
• Scan goods receipt
• Scan goods consumption

If you are using the Belbo cash register system, you can record sales items during the checkout process using a scanner and add them to the appointment to be processed. Scanning helps avoid errors and saves time.

Scanning products

If you want to add products to a checkout process, you can scan the products. Proceed as follows:

1. Place the mouse cursor in the search field by clicking in it once. In an unprocessed checkout, this is already pre-selected.
2. Once the barcode is recognized, the product is automatically added to the checkout process.
3. You can repeat this as many times as you like to scan additional products.

Requirements for scanning

Barcodes in import

The easiest way to add barcodes to your sales products is to import them directly during product import. Many manufacturers offer files in Excel or CSV format that also include the barcode. Please contact the manufacturer or supplier of your product range to request this file.

Manually entering barcodes for existing products

If your product manufacturer does not provide sufficient files for product import, you can also enter the barcodes manually. Proceed as follows:

1. Have the desired product and your correctly installed scanner ready at hand.
2. Under Settings » Prices and Services » Products, click on the appropriate product.
3. In the "Properties" tab, place the mouse cursor in the "Barcode" field by clicking in it once.
4. Now scan the product's barcode.
5. The field should automatically be filled with the correct barcode.
6. Do not forget to save the entry.

Barcodes when creating a new product

You can also scan new products to add them to your product overview. The appropriate barcode is automatically saved.

1. Under Settings » Prices and Services » Products, click on "Goods Receipt".
2. Scan the new product.
3. If the barcode is not recognized, Belbo suggests that a new product should be created. Click the "Create Product" button to create a new product.
4. The new product is then created and can be scanned at checkout.

Troubleshooting: No product is added to the checkout when scanning

If scanning your products during checkout does not work, there can be various reasons. Please check the following cases:

Is the scanner correctly installed?

• Place the cursor in any input field, for example in the search field of the Belbo checkout process.
• Is a number entered? If yes, check whether the code is correctly stored in the product (see below).
• If no number is entered, install your scanner according to the operating instructions.

Is the barcode correctly stored?

• Go to Settings > Prices and Services and select the "Products" tab
• Open the product you tried to scan.
• Check whether a barcode is stored here and whether the number entered here corresponds to the number printed under the barcode on the product packaging.
• Add or correct the barcode so that the product can be scanned correctly in the future.