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Everything about: Revenue & Reports

Target Sales

The target revenue function is a powerful tool for performance improvement and revenue optimization. Through clear visualization in the calendar and automatic calculation of target values, it supports you in sustainably promoting the individual sales performance of your employees.

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Commission Calculator

With the commission calculator function, commissions for employees can be easily managed, calculated and evaluated.

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Sales Bonus - Explained in Practice

You want to offer a bonus program in which the customer can collect points and then convert them into a discount once a certain number of points has been reached. Here you will learn how to do this.

Example:

  • Goal: You want to grant 1 point for every €15 of turnover.
    Implementation: In this case, you need to divide 1 by 15 to get the factor for the points. Enter this value into the first field of the bonus program. Here you enter the value 0.066666. After saving, the decimal places may no longer be fully displayed.
    Please note that if you save again, the decimal places will then disappear.
  • Goal: Each point should now be convertible into an amount. For example, 22 points should equal 15 euros.
    Implementation: In this case, you need to divide 15 by 22 to get the redemption factor. Enter this value into the second field of the bonus program. Here you enter the value 0.68181.
  • Goal: You want to only allow redemption from a certain number of points onwards (e.g. 22).
    Implementation: Enter the value 22 in the "Redeemable from minimum points" field.
  • Goal: You want to only allow redemption from €50 onwards.
    Implementation: Divide 50 by the redemption factor (in this case 0.68181) and enter this rounded value in the "Redeemable from minimum points" field.
  • Goal: You want to limit the maximum point redemption. For example, you want to grant a maximum discount of €30 per appointment.
    Implementation: Enter 30 in the "Maximum redeemable amount per appointment" field.
    Here you can only enter round amounts.

Here you can see the values stored for the example above:

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Key figures in the calendar

With the "Key Figures in Calendar" module, you can see the number of appointments made today and the total number of appointments for the next 4 weeks.

You can access this area via Settings > Key Figures in Calendar
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Performance and Product Report

Using the Services and Products Report statistics, you can quickly find out which service or product is very popular with your customers and which service is less popular. Furthermore, you will know which services you should promote more with your customers.

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Extrapolation

With the extrapolation, you get a preview of the expected sales for the current month or a definable period.

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Analysis

In the Analysis section, you can see the breakdown of your bookings by gender, as well as by your selected employees.

You can access this area via Settings > Statistics & Reports

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Statistics & Reports

In the Statistics & Reports section, you will find statistics on online bookings, your services and staff utilization, as well as reports on your employees' working hours, which you can download in Excel or as PDF.

You can access this section via Settings > Statistics & Reports

Available Statistics & Reports

New Customers
In the New Customers section, you will see the breakdown of your bookings by new customers/regular customer status.
More information about this statistic can be found here.

Analysis
In the Analysis section, you will see the breakdown of your bookings by gender.
More information about this statistic can be found here.

Booking List
The booking list contains the online bookings and helps you track the latest online appointment bookings. You can jump directly from the list to the calendar or to the corresponding customer file.
More information about this statistic can be found here.

Reports
Available Reports:

  • Staff Utilization
  • Services & Products
  • Appointment Evaluation
  • Projection
  • Customer Loss Analysis
  • Customer Loss with Data
  • Customer Recommendations
  • Work Weeks
  • Work Months
  • Appointment Export
  • Day of Week Evaluation

Message Log
Overview of all messages sent to your customers.
More information about this statistic can be found here.

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