belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Logins & Permissions
    • Multiple Locations & Head Office
    • Manage Employees
    • Absences & Holidays
    • General
    • Working Hours
    • Time Tracking
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Products
    • Service Packages & Subscriptions
    • Vouchers
    • Procurement & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods & Expenses
    • Design & Texts
    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
Skip to content

Everything about: Daily Closing & Reports

Belege für Kassenausgaben hochladen

Je Ausgabe können Sie jetzt ein PDF, Bild oder ähnliches hochladen, um die Originalbelege für die Ausgaben direkt parat zu haben.

Hierfür gehen Sie in Ihr Kassenmodul auf Ausgaben, legen eine entsprechende Ausgabe an und können im Anschluss in dieser Ihren Beleg über den Button Dokument hinzufügen.

Read more →

Correct daily closing

Ideally, a carefully verified daily closing is created each day, which requires no subsequent correction. Should a correction be necessary, you can recreate daily closings already created in Belbo. This article describes how to do this technically. Please note the applicable laws in your country. You may violate legal regulations with retroactive corrections.

Mark daily closing as deleted

If you have already saved the closing for a day, although it is not yet correct, it can be recreated.

  1. Open the closing by clicking on the date of the desired closing under Cash Register » Closings.
  2. Under "Options" select "Mark daily closing as deleted"
  3. The daily closing is now removed and can be recreated after making the desired corrections.
  4. Use the comment field in the closing dialog to transparently document why a correction was made.

Correction number and closing number

A new closing number is assigned after each correction and it is clear that this is a correction. With multiple corrections of the same day, the correction number increases.

The originally made closing retains its assigned closing number. This number is now "missing" in the overview list. The original closing can be found at any time in the current closing under "History".

Corrections of closings in the past

Daily closings build on each other. This especially applies to the morning cash balance, which is always reconciled with the evening balance of the previous closing. If a daily closing from the past is deleted, a warning is displayed in all closings created afterwards, as the cash balance typically changes after a closing is deleted.

Your browser does not support the video tag.

Correction without change in cash balance

If you have deleted a past closing because you wanted to correct a booking without cash reference, the closing can be saved again. The warnings for the following days are automatically removed if the cash balance does not change.

The closing numbers are no longer sequential, as a new closing number has been assigned.

The more corrections you make, the less well-maintained the overall appearance of your cash register becomes, which can raise questions in the event of an audit. This can be avoided through conscientious daily review of all bookings.

Correction with change in cash balance

You are obligated to carefully count the cash register every evening and compare it with the amounts shown in the closing. This way, corrections (e.g., accidentally incorrectly recorded appointments) can be remedied immediately. Retroactive changes to cash bookings are not compliant with GoBD and can be reliably avoided through careful counting.

We recommend using the count protocol to document the cash balance daily.

If the cash balance of a day in the past is changed, this affects all following days as well. This means that the incorrect amount was not detected on any of the following days, which suggests negligence in counting the cash amount.

It is technically possible to recreate the following closings, starting from the past to the present, so that they subsequently build on the newly entered cash balance. However, it is unlikely that the cash balance currently actually in the register will be correctly reached.

Please discuss with your tax office how any deviation from the actual balance can be documented and corrected.

Barometer: Frequently Asked Questions

With the Belbo Barometer you can analyze your revenue. Here we have collected some frequently asked questions about the Barometer.

What does "Other Revenue" at the bottom of the Barometer mean?

Under "Other Revenue" all services are listed for which you have not saved your own Barometer assignment. Basically, all your services are sorted here until you make an assignment. If you do not need your own Barometer structure, you don't need to do anything here.

Correct Barometer assignment for other services
However, if you have created a Barometer structure, you can quickly and easily link accidentally forgotten services with your structure.

  1. Click on the blue-linked revenue figure under "Other Revenue". A dialog opens showing which of your services currently still fall under "Other Revenue" (the dark-linked services).
  2. Click on the name of a dark-linked service to open it.
  3. In the "Evaluation Group" tab, you can select the correct assignment(s).

Example of a service without an assignment to its own Barometer groups:

The sum of the individual lines does not equal the displayed total

Reason 1: Multiple Barometer assignments

If you have created your own Barometer groups, it is not unusual for the total shown in the header area of the Barometer to not match the sum of all categories. This is usually because you have services that fall into 2 or more of your categories.

Example:
You have a cosmetic service worth €35.00, to which you have assigned your own Barometer group "Cosmetics." It counts toward women's revenue when the service is booked by a woman, and toward men's revenue when the service is booked by a man. The Barometer is based on the gender specified in the customer record here.

If a woman comes to you, these €35.00 will be shown both under women's revenue and under Cosmetics. In this case, the revenue reads as follows: "€35.00 in women's revenue was generated, of which €35.00 was in the Cosmetics area". These revenues must therefore not be added together.

Create an exact distinction between women and men
If you do not want individual Barometer groups to display both women's and men's services, you must create separate services and Barometer groups accordingly:

  • The service "Women's Facial Care" has its own Barometer group "Women's Cosmetics."
  • The service "Men's Facial Care" has its own Barometer group "Men's Cosmetics."

Reason 2: Gender is not correctly maintained in the customer record

If you try to add up the total revenue for women and men and do not arrive at the number shown under "Total Revenue," it may be that the genders in your customer records are not correctly maintained. In this case, a correct calculation of women's and men's revenue cannot take place.

The revenue figure under "Total" is nevertheless correct!

Reason 3: You sell service packages

Service packages are not marked separately.

Calculation without packages
A difference between service revenue, sales revenue, and total revenue is in this case explained by the sale of packages, which corresponds exactly to the difference.

Daily statistics

See how many appointments are entered in the calendar on a day, both online and on-site, and whether they are new or existing customers. This allows you, for example, to assess the effectiveness of your advertising measures.

You can access this area via Settings > Daily Statistics
If this function is not activated, it can be activated via "Settings > Add Function".

Daily Statistics Dashboard

In the dashboard, you can see the number of entered appointments. Here you can see how many of the appointments were booked by new or existing customers and which services were selected.

Daily Statistics Details

In the details, you can see which customer booked which service.

Daily Report by Email

In the Settings tab, you will find the option to have a daily summary of bookings sent to you.

"Missing" Voucher, Receipt, or Expense Numbers

If you use the Belbo cash register system, you can enter expenses and sell vouchers. These always have sequential numbers.

Your Belbo cash register system ensures that the sequential numbers of vouchers or expenses never appear twice. However, it can happen that numbers appear to be missing. This is for technical security reasons.

Voucher numbers

If a voucher is entered in the cash register process but then deleted, the number of this voucher is not reassigned. Vouchers that are added to a cash register process but are not subsequently cashed out also receive their own numbers, which then do not appear in the voucher list. This ensures that even when using the Belbo cash register from multiple devices or by customers in the voucher shop, numbers are never assigned twice and each number can be uniquely assigned to a voucher.

Via Settings > Tax office > Tax advisor access preview you can download a voucher report for each month, which transparently shows what happened with "missing" numbers.

Receipt numbers

Since 1.1.2021, a new receipt number is blocked for each reversal. This is necessary to comply with the legal requirements that come into effect from 1.4.2021 and with the use of the TSE.

If an already cashed booking is reversed, both the reversal receipt and the new receipt are assigned new receipt numbers. This can always be determined in the cash register process under "History":

Finding receipt numbers

You can also find reversed receipt numbers via the cash register using the search function:

Expense numbers

Cancellation or reversal of an expense

If an expense is entered in the cash register system but then deleted, the number of this expense is not reassigned. Even if the entry of an expense is started but the process is not completed, the system assigns a number which is then not reassigned. This ensures that even when using the Belbo cash register from multiple devices, numbers are never assigned twice and each number can be uniquely assigned to an expense receipt.

Automatic cash withdrawal

If you have activated the "Automatic cash withdrawal" function, a change withdrawal may be automatically posted at the end of the day. These postings also use expense numbers which are then no longer available. These expense numbers are listed in the DATEV export and can thus be traced by the tax office.

Monthly closing

Once all daily closures for a month have been created, you can submit the data to your tax office. You can download and send this data manually or grant your tax office its own access so that your employee can independently access current and past closures.

You can access this area via Cash Register > Closures > Monthly Overview
If you do not see this tab, please log in with an email address for which these rights are stored.

Monthly Overview and Download

In the cash register, you will find the "Closures" menu item with the submenu "Monthly Overview". Here you will get an overview of all transactions made and your employees' sales, divided into service sales and product sales.

  1. To download your closures, select the "Export" button
  2. Click on the desired closure to save it on your computer.
  3. You can then send the data to your tax office by email or printed. You can find out how to grant your tax office its own access to the special financial data access in the section "Own Access for Your Tax Office".
  4. You can find out what exports are available and how to use them in the article Exports.

Own Access for Your Tax Office

You can grant your tax office its own access to your closures. This access does not provide insight into your calendar, but allows your employee to access current and past closures at any time and make account settings.

You can find more information here.

Important information about DATEV export can be found here.

Count Log

To make counting cash easier and to record the exact number of coins and bills, use the count protocol.

It represents the expected cash register balance and provides visual feedback on whether the actual cash register balance matches the expected value. If this is not the case, the discrepancy must be found and corrected.

Setting up the count protocol

  1. Open the "Count Protocol" tab under Settings > Cash Register System > Basic Settings.
  2. Select the desired protocol type here (recommended: "Cash register balance after change withdrawal").
  3. Save your entry.

Using the count protocol

When creating a daily closing, you will see the "Count Protocol" tab in the header area of the closing draft. After you have created a new count protocol using the "+ Count Protocol" button, you can specify the number of coins and bills in your cash box.

  1. For each denomination, enter the number of coins and bills present.
  2. Your entries are saved automatically.
  3. The cash register balance you entered is compared with the calculated cash register balance.

Setting count protocol as mandatory

You can set that a daily closing can only be saved if a count protocol is also present.

  1. Open the "Count Protocol" tab under Settings > Cash Register System > Basic Settings.
  2. Enable the "Count Protocol is mandatory" option here.
  3. Save your entry.

Cash Register: Barometer

With the barometer, you get an overview of your revenues, broken down by your employees. This is useful, for example, for calculating commissions.

You can access this area via Settings > Barometer
If this function is not enabled, it can be activated via "Settings > Add Function".

Enable and view barometer

You can enable this function under Settings › Add Function. Once enabled, you will find the barometer in your cash register. Here you can view individual days, the current calendar month, or any time period.

Supplement barometer structure

Basically, sensible evaluation groups are already included. These include total revenue, revenue from services, revenue from goods sold, employee attendance, and much more. If you also want to distinguish between individual services, service groups, or product groups, you can add as many evaluation groups as you like.

1. Create evaluation groups

You can create your own evaluation groups and add any subgroups to them:

  1. Go to Settings › Barometer › Structure.
  2. Click "+ Evaluation Group" to create a new group.
  3. Assign a name (e.g., "Cosmetics") and set the gender if necessary, if you want to distinguish between men and women.
  4. Then define the subgroups (e.g., "Eyebrow plucking", "Lash tinting", etc.). To do this, click "+ Row" and create one subgroup per row.


↑ Create and edit new barometer group


↑ Create and edit barometer subgroups

2. Link evaluation groups

Once you have created the evaluation groups, you can link them to your services and any cash register services. In each service, you will find the submenu item "Evaluation Group", which displays all self-created groups and subgroups. Activate the desired groups for each service.

You can then evaluate the services assigned to the new group separately per employee for the desired time period in the barometer:

For detailed information about the Belbo cash register system, see our cash register documentation (PDF).

Step-by-Step Barometer Structure Using the Haircut Example

Here we want to show specifically how a barometer structure "Cut" can be created and how services can then be added to this group.

Step 1: Create structure

  1. Go to Settings
  2. Open the Barometer function
  3. Click on "Structure"

You are now here:

Now click on "+ Evaluation Group", enter the name "Cut", and leave all other options unchanged. Then click Save.

Step 2: Assign services

  1. Go to Settings
  2. Open the Barometer function
  3. Click on "Structure"

You are now here:

Now click on the service that should be assigned to the "Cut" group and open the "Evaluation Group" subsection here.

Now select the group to which this service should belong. In our case, we click on "Cut" and then click Save. When you close the window, "Cut" should appear in the row of the service you just edited:

Done! Now proceed accordingly with other services that should appear separately in the barometer.

Weekly Report

To assess at which times and on which days your business is visited most frequently, you can see the number of appointments per weekday and time in this statistic.

You can access this area via Settings > Statistics & Reports

You can find more statistics and reports under Statistics & Reports

Register: Monthly Overview

The monthly overview shows you the sales for a selected month or any time period. The sales are grouped by employees and services.

Exports

Click the "Exports" button to export documents in various formats from the selected time period.

Important information about DATEV export can be found here.
How to send monthly statements to your accounting firm and how to give them their own accountant access, you can find out here.

For detailed information about the Belbo cash register system, see our cash register documentation (PDF).

Post navigation

← Older posts
This manual is a service by belbo. Legal notice