Customers have a statutory right of withdrawal for bookings and purchases they complete online (so-called distance contracts). This information obligation is displayed in Belbo online booking and in online shops via the integrated help function.
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Everything about: Setup & Settings
Action prices / strikethrough prices in online booking
In the online booking, crossed-out prices can be displayed when a service is currently offered at a promotional price.
Read moreAutomatic Waiting List
The Belbo waiting list can automatically notify waiting customers via email when an appointment becomes available in the desired time slot.
Read moreMake Service(s) Bookable Online
Here we explain how to make a newly created service or service group available for online booking. This applies to customers who use the "Special Booking Process" function ("Booking Process" for Swiss customers).
Read moreBlock booking of specific employees by new customers
You can set it up so that certain employees cannot be booked online by new customers. This relieves popular employees among regular customers and gives, for example, new team members the opportunity to receive more appointments.
Read moreTips for more online bookings
In an increasingly digitalized world, it is essential for local businesses to adapt to changing customer behaviors and expectations. This article provides practical strategies and measures to increase the number of online bookings in your business.
Arbitrary Employee Prioritization
If you use the "Any Employee" feature, customers do not need to choose a specific employee during online booking. This simplifies the booking process for new customers. To determine how your available employees should be prioritized for this type of booking, you can use the "Any Employee Prioritization" feature.
Read moreMove Appointments by Customers
In Belbo, you can give your customers the option to reschedule their booked appointments themselves.
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Online booking with or without registration
You can set whether your customers must register when booking online or whether they can also book with you without a prior login. Here we explain both options with their advantages and disadvantages.
Performance can only be booked by telephone
If you offer services that require explanation or are complex, and customers are only allowed to book them after telephone consultation, you can set this up. Customers will see this service in the online booking and learn that you offer it. However, the service can only be booked by telephone.