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Everything about: Setup & Settings

Action prices / strikethrough prices in online booking

In the online booking, crossed-out prices can be displayed when a service is currently offered at a promotional price.

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Automatic Waiting List

The Belbo waiting list can automatically notify waiting customers via email when an appointment becomes available in the desired time slot.

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Make Service(s) Bookable Online

Here we explain how to make a newly created service or service group available for online booking. This applies to customers who use the "Special Booking Process" function ("Booking Process" for Swiss customers).

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Block booking of specific employees by new customers

You can set it up so that certain employees cannot be booked online by new customers. This relieves popular employees among regular customers and gives, for example, new team members the opportunity to receive more appointments.

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Tips for more online bookings

In an increasingly digitalized world, it is essential for local businesses to adapt to changing customer behaviors and expectations. This article provides practical strategies and measures to increase the number of online bookings in your business.

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Arbitrary Employee Prioritization

If you use the "Any Employee" feature, customers do not need to choose a specific employee during online booking. This simplifies the booking process for new customers. To determine how your available employees should be prioritized for this type of booking, you can use the "Any Employee Prioritization" feature.

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Move Appointments by Customers

In Belbo, you can give your customers the option to reschedule their booked appointments themselves.
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Online booking with or without registration

You can set whether your customers must register when booking online or whether they can also book with you without a prior login. Here we explain both options with their advantages and disadvantages.

You can access this area via Settings > Online Booking
If this function is not enabled, it can be activated via "Settings > Add Function".

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Performance can only be booked by telephone

If you offer services that require explanation or are complex, and customers are only allowed to book them after telephone consultation, you can set this up. Customers will see this service in the online booking and learn that you offer it. However, the service can only be booked by telephone.

You can access this area via Settings > Prices & Competencies > Click on the desired service

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Online Booking URL

You can create your own booking link for each service you set up in Belbo. This service can then be booked directly. When a customer clicks on the link, they land in the part of the online booking where they only need to select the date and time for this service and are not confronted with any other services.

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