Getting to know Belbo

Here you will find short, practical videos on the most important functions of Belbo – explained simply and ready to use immediately.

Recommended setup order

If you're just getting started, we recommend the following order. Your account is usually already populated with demo employees, services, and appointments so you can familiarize yourself with the system beforehand.

1
Set up devices – choose the appropriate device (computer, tablet, etc.), if necessary install the calendar app on your smartphone
2
Add employees – optionally delete demo employees and create your own team so it appears in the calendar
3
Set up duty schedule & working hours – when is who available for booking?
4
Create services and prices – remove existing demo services and add your own services
5
Set opening hours – framework for the calendar
6
Enable online booking – customers book around the clock (optional)

Important: Enter your public holidays before planning working hours. This way these days are automatically blocked, and you won't need to consider them individually when creating the duty schedule.

If you have any questions about setup, you can reach the Belbo team anytime at 030 5770 9641 or info@belbo.com. You can also find answers to many other topics using the search at the top of the manual or in our help chat.

Calendar operation

Enter appointments

Here's how to quickly enter a new appointment in the calendar – from employee selection to saving. → Go to article

Move appointment

Move an existing appointment via drag & drop or manually to another time. → Go to article

Cash register usage

Ring up walk-in customers

Cash register process for customers without an appointment – record and calculate services and products directly at the register. → Go to article

Card payment terminal

You need a card payment terminal for card payments at the register. If you already have a device with a ZVT or TIM interface, connect it directly to Belbo. Just starting out and don't have an existing card payment contract yet? With SumUp Solo you can easily get a card payment terminal without a bank contract.

Cash register start – before you go live

Important: Forward the Cash register start article to your tax office in good time. There you will receive, among other things, the required chart of accounts and information on the deadlines applicable in your state for the Technical Security Device (TSE).

Switch to Belbo

Are you already working with a digital system and want to switch to Belbo? You'll find all the information you need in our Switch to Belbo article.

Data import

Do you want your existing data transferred? Get in touch with us using the help chat in the top right and send us an export file in Excel or CSV format. We'll then discuss with you whether and how the import can take place. You can find out which data can be imported and what format is required in the Import center.

Further topics

Once you've completed the basic setup, you might find these topics interesting:

What devices do I need for Belbo?

Hardware overview: tablet, printer, card terminal & more

PIN mode

Employees log in to the calendar with a PIN

Waiting list

Add customers to a waiting list for fully booked appointments

Configure questionnaire for online booking

Control the booking process for customers individually

Assign permissions

Set access rights per employee

Statistics

Evaluations of revenue, capacity utilization & more

Belbo Learning