Here you'll find short, practical videos about the most important features of Belbo – explained simply and ready to use right away.

Recommended Setup Order

If you're just starting out, we recommend this order:

1. Add employees – so they appear in the calendar
2. Set up schedule & working hours – when is who available?
3. Add services and prices – what do you offer?
4. Set opening hours – framework for the calendar
5. Enable online booking – customers book around the clock (optional)

If you have questions about setup, reach the Belbo team anytime at 030 5770 9641 or info@belbo.com.

Calendar & Appointments

Enter an appointment

How to quickly enter a new appointment in the calendar – from employee selection to saving. → Go to article

Reschedule an appointment

Move an existing appointment via drag & drop or manually to a different time. → Go to article

Schedule

The schedule determines when which employee (and which resource such as cabins or equipment) is available for booking. Without entered working hours, no free slots will appear in the calendar and online booking.

Create a schedule

Enter working hours for employees and resources on a weekly basis, account for breaks, and manage regular absences. → Go to article

Services & Prices

Add and edit services

Add new services with price, duration, and responsible employees, as well as edit or delete existing services. → Go to article

Cash Register & Accounting

Ring up walk-in customers

Cash register process for customers without an appointment – record and bill services and products directly at the register. → Go to article

You can reach Belbo customer service via chat or email at info@belbo.com if you have any questions. To help us process your request as quickly as possible, we have compiled tips here so that our customer service team doesn't have to ask so many follow-up questions to understand your concern.

Important: Using the Help Chat

First, we would ask you to start a "new" chat for each topic. Once a request has been resolved for you, please always start a new chat for a new topic.

If you prefer to resolve your requests via email, try to separate different topics into different emails. Make sure to send follow-up questions or responses to the corresponding email and not write a new email, as this will lose the context of the original question.

This way your support requests stay clearly separated from each other and can be processed faster by us, and you will receive your answers more quickly. Thank you!

If you would like to become a Belbo customer, we will send you our terms and conditions. Before you have returned these signed, you will not receive any invoices from us. You can always find our current prices on our website.

How long is the contract term with Belbo?

Belbo has no long contract terms. Your Belbo contract only lasts as long as you want to use Belbo. You can cancel at any time with 2 weeks' notice to the end of the month.
By the way, you can also pause your contract with us if, for example, you cannot work for a while due to your parental leave.

I am testing the Belbo calendar

Invoice address or recipient is incorrect

When you create a Belbo test calendar, the name provided during registration is always used as the owner of the business. This is also the name listed in our terms and conditions. If you are not the authorized signatory in your company, please let us know briefly.

My terms and conditions contain prices for services I don't want at all

Our terms and conditions always list the prices for the cash register, calendar, or training. This does not mean that you must use these services. For example, if you only want to use the calendar, only this will be charged.
If you later want to use the cash system, the price will change by the amount listed in the terms and conditions. In the event of any price changes by us, you have the advantage that you always pay the price that is fixed in your terms and conditions.
You can also deactivate services you have used once (such as SMS delivery) at the beginning of each month. After that, this service will no longer be charged.