belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Inventory & Stock Management
    • Scanning & Sales
    • Material & Costs
    • Overview
    • Design & Texts
    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Everything about: Getting Started & Setup

Change Service

We support you when switching from your existing point of sale system.

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Belbo Learning

Here you will find short, practical videos on the most important features of Belbo – explained simply and ready to use immediately.

Recommended setup sequence

If you're just getting started, we recommend the following sequence. Your account is normally already populated with demo employees, services, and appointments so you can familiarize yourself with the system beforehand.

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Customer Service Inquiries Topic Area Online Booking

Here we show you what helpful information we need for specific requests and how you can potentially solve the problem yourself.

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Customer Service Inquiries in Chat

You can reach Belbo customer service via chat or email at info@belbo.com if you have any questions. To process your request as quickly as possible, we have compiled tips here so that our customer service does not have to ask so many follow-up questions to address your concern.

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Switch from Salonware to Belbo

If you have been using the hairdressing software Salonware so far and now want to switch to Belbo, there is the option to transfer some data from your old system.

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Export customer data from GINI.POS

To rescue your data from the GINI.POS system, this data must be rescued from the database file. We provide instructions here on how you can rescue customer data, color formulas and loyalty card balances.

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Transfer of GINI.POS Data

To save your data from the GINI.POS system, this data must be saved from the database file. We provide instructions here on how you can save customer data, color formulas and bonus card balances.

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Switch to Belbo

Belbo is a management tool for hair salons, cosmetic studios and fitness studios. This includes point of sale systems for hair salons, cosmetics and sports, a calendar with online booking and comprehensive additional features that make business operations easier.
If you want to switch from another system to Belbo, you can – depending on the system – export data to import it into Belbo.

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Belbo Calendar App

Your Belbo calendar is web-based and can therefore be accessed at any time from any internet-enabled device via a browser. For Android and Apple smartphones, there are also dedicated apps that you and your employees can install on your mobile phones.

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Location Management: Appointment Locking

The appointment backup allows you to view the day's appointments even if the internet connection fails.

You can access this area via
Settings > Location Management > Appointment Backup.

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