In Belbo, you can give your customers the option to reschedule their booked appointments themselves.
Allow customers to reschedule appointments
Booking settings
If you want to allow your customers to reschedule appointments, you can set this up under Settings > Online Booking > Basic Settings > Appointments.
Set cancellation limit
The cancellation limit under Settings > Online Booking > Time Settings also applies to rescheduling appointments. Customers who try to reschedule their appointment within a shorter timeframe will be informed that they need to contact you directly.
Edit confirmation email
In your confirmation emails, you can place a link that allows the customer to reschedule the appointment themselves.
Appointment rescheduling from customer perspective
When the customer clicks on the link, they are taken to the overview page where they can reschedule the appointment. After clicking "Reschedule Appointment", they are taken directly to the time selection, where they can choose an alternative appointment.
