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Everything about: Online Booking

Right of withdrawal

Customers have a statutory right of withdrawal for bookings and purchases they complete online (so-called distance contracts). This information obligation is displayed in Belbo online booking and in online shops via the integrated help function.
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Online payment with SumUp

Your online payment settings can be found under Settings > Online Payment.

With SumUp, you can offer your customers online payment when booking. Activation takes just two steps.

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Location Management: Reserve with Google

"Reserve with Google" is a Google feature that allows customers to book an appointment with you directly from Google Search or Google Maps without having to visit your website first. In location management, you can specify whether this feature is active for your location and which services are enabled for it on your Google Business Profile.

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Action prices / strikethrough prices in online booking

In the online booking, crossed-out prices can be displayed when a service is currently offered at a promotional price.

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Automatic Waiting List

The Belbo waiting list can automatically notify waiting customers via email when an appointment becomes available in the desired time slot.

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Design Booking Process

In Belbo, online booking can be designed very freely using CSS. Technical knowledge is a great advantage here. The Belbo team can help implement your desired ideas.

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Refund for online paid appointments

If you offer online payment, customers can pay for your appointments online. If an appointment is cancelled within the cancellation period, the deposit must be refunded. You can decide for yourself whether this should happen automatically or not.

You can access this area via Settings > Online Payment. If this function is not activated, it can be activated via "Add function".
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Make Service(s) Bookable Online

Here we explain how to make a newly created service or service group available for online booking. This applies to customers who use the "Special Booking Process" function ("Booking Process" for Swiss customers).

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Refund online payments manually

When customers cancel an appointment that has already been paid for online, the money is not automatically refunded to the customer.

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Block booking of specific employees by new customers

You can set it up so that certain employees cannot be booked online by new customers. This relieves popular employees among regular customers and gives, for example, new team members the opportunity to receive more appointments.

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