Online Payment

You can enable online payment for customers who book appointments with you online.

Payment Methods

Before you can offer online payment, you need an account with the payment service provider of your choice. In Belbo online booking, you can offer the following payment methods:

Configuration Options

After you have created a Stripe or PayPal merchant account, you can set up online booking according to your preferences. You have the following options:

All customers must pay online or make a deposit for all services.
Customers can pay online or make a deposit for services, but do not have to.
Only certain services must be paid or deposited directly online.
From a certain service value, customers must pay online or make a deposit.
Customers who already pay for services online receive a discount.
Customers with a specific customer status must always pay online (suitable for unreliable customers).

Enable online payment

In the online payment overview, you can activate payment.

Deposit amount

The deposit amount determines how much of the final price must be paid online. With a deposit of "100%", the entire service must be paid online.

Discount for online payment

To encourage your customers to pay online, you can offer a discount if a customer pays directly.

Force online payment

You can determine that your customers must always pay online. In this case, activate the field "Appointments should always be paid online" and enter the amount from which online payment is required. This allows you to determine that only appointments above a high value must be paid directly. If you enter "0" as the value, all appointments must always be paid online. Customers will then no longer have the option to pay on-site.

Terms and Conditions

Enter your online payment terms and conditions.

Please note that we cannot advise you on the content of your terms and conditions. Please discuss this with a specialist lawyer or your legal advisor.

Appointment cancellation

You can determine whether the amount is automatically refunded in the event of timely cancellation or not. Learn more here.

You can set special regulations for online payment for each of your services. You can find these in the online settings for each of your services.

Example of online payment at the end of a booking:

Here you can learn how to set up your own voucher shop so that your customers can buy vouchers online and print them themselves.

Please note that fees apply to online payments according to your contract with Stripe or PayPal. Belbo does not charge extra for integrating online payment into your booking page.