If you want to give your customers the option to find an appointment of their choice without having to select a staff member, enable this feature.
In the online booking
When this feature is enabled, your customers will be offered a corresponding button in the online booking. This shows the next available appointment with a staff member who can perform the selected service.
In the next step, the customer is shown which staff member was selected by the system.
Edit settings
Under Settings > Online booking > Basic settings > Any staff member you can edit this feature.
- Coloring: Appointments booked by the customer via the "Any staff member" button can be color-coded so your team can see that these appointments can be moved to less booked appointment slots. Please note that the appointment color may depend on many other factors and certain colors may already have a different meaning. More on the topic appointment colors can be found here.
- Button label: If you want to change the label of the button in the online booking, you can override it using the text field. Please keep the text short.
- Prefer any staff member: In rare cases it makes sense to select this option.
Set available staff members
In each staff member profile you can specify whether a staff member is available when the customer uses the "Any staff member" button.
Our recommendations:
- Staff members with full schedules should not be bookable through this feature.
- New and under-booked staff members should be bookable through this feature.
- It may make sense to make certain staff members bookable exclusively through this feature, such as apprentices or temporary staff.