belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Inventory & Stock Count
    • Scanning & Sales
    • Goods Used & Costs
    • Overview
    • Design & Texts
    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Appointment fields

If you want to maintain customer data that should be noted for every customer appointment, you can create appointment fields. This allows you to document a customer's treatment history.

You can access this area via Settings >
If this function is not activated, it can be activated via "Settings > Add function".

Read more →

Categories: Appointment Entry & Management
Tags: Datenpflege

Pricing & Services

In the "Prices & Services" section, you can specify your services. These will then be available to you when entering appointments and for designing your online booking.
Read more →

Categories: Services & Prices
Tags: Leistungen, Preise

Service Groups: Accounting

You can specify in your cash register settings under "Accounting" that certain revenues are posted to separate revenue accounts. This allows you to differentiate in your daily closing statements or in your DATEV export between services and sales goods or female and male revenues.
However, if you also want to differentiate between individual service or product categories, you can set the accounting in the product groups.

You can access this area via Settings > Prices & Skills > Click on a service or product group

Read more →

Categories: Accounting & Exports

Cancellation email

When a customer cancels their own appointment cancels or an employee deletes the appointment in the calendar, the customer receives a confirmation email. If you would like to provide your own text for this email, you can do so.

The prerequisite for the customer to receive this message when an appointment is deleted by an employee is that the notification option has been activated in the calendar settings. For online cancellations by the customer, cancellation confirmations are always sent.
You can access this area via Settings > Appointment confirmations & reminders > Emails > Cancellation email

Read more →

Categories: Customer Communication (Email, SMS)
Tags: absagebestätigung, Terminabsage

Reminder Time

Set the timing for email and SMS reminders.

You can access this area via Settings > Appointment Confirmations & Reminders

Read more →

Categories: Customer Communication (Email, SMS)
Tags: Terminerinnerung

Settings for Reminder and Confirmation Emails

You can set the basic settings for sending reminder and confirmation emails yourself.

You can access this area via Settings > Appointment confirmations & reminders > Emails

Read more →

Categories: Notifications & Emails

Appointment Analysis

View the appointment evaluation for a freely definable time period. This allows you to keep track of the number of your appointments and compare them with other time periods.

You can access this area via Settings > Statistics & Reports

Read more →

Categories: Appointment Entry & Management

Missing voucher, receipt or expense numbers

If you use the Belbo cash register system, you can record expenses and sell vouchers. These always have sequential numbers.
Read more →

Categories: Daily Closing & Reports

Create your own voucher design

In Belbo you can sell vouchers to your customers via the cash register and your own online voucher shop. We provide you with some colorful designs. If you want to use your own design, you can upload it in Belbo.

You can access this area via Settings > Vouchers > Voucher Design If this function is not activated, it can be activated via "Settings > Add Function".
Read more →
Categories: Vouchers

Cash Register: Ignored Services

If you want certain services not to appear in the checkout process, you can define them here.

Read more →

Categories: Cash Register Settings & Hardware

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