Events (Setup Times)

If you want to enter regular setup times in the schedule for employees who are present but not available for customers to book online, use events.

Example use case:
Your employees start at nine in the morning, but first need to spend 15 minutes preparing and cannot yet receive customers. These preparation times can be entered in the schedule and easily carried forward in the shift plans.

Alternative approach: Instead of entering the preparation time permanently in the schedule, you can also automatically assign a preparation time to appointments and services. This is blocked directly before the respective appointment without you having to manually maintain events for it.

Contracts

If you work with contracts, you can store them in the calendar and assign them to your customers.

You can access this area via Settings > Contracts.
If this function is not activated, it can be activated via "Add function".

Marketing and Customer Retention

With the Belbo calendar, you have numerous options to increase your customer loyalty. We present them all together so that you can fully exploit your marketing potential with the Belbo calendar.
Read more →

Stamp cards and loyalty cards

With the loyalty card feature, you keep track of your customer loyalty program. You can start any number of bonus programs and then have the option to activate them in the customer file of the desired customer.

You can access this area via Settings > Bonus Programs. If this function is not activated, it can be activated via "Add Function".

Gift certificate sales via the POS system

If you use the Belbo cash register system, you must sell vouchers as follows. To sell vouchers, click "Sell voucher" in the checkout process. You can then select the corresponding pre-configured voucher.

When using the cash register system, it is not permitted to create the sold vouchers in the voucher module.

Walk-in customers cashier

You can charge a walk-in customer by clicking on Register and then selecting "Charge walk-in customer".
Learn how to charge an appointment in the calendar here.

Please note that the Employee PIN function should be active for charging walk-in customers.

Invitation emails

In the file card of every customer who has not yet registered for online booking, there is a prominent link "Invite customer to online booking", as soon as an email address is stored in the customer file card.

Tip: If you want to send an email newsletter with invitations to your entire customer base, use the marketing functions.

You can access this area via Settings > Email Settings

Email Settings

Here you can make general email settings.

You can access this area via Settings > Email Settings

Direct Messages

In every customer file, you have the option to send direct messages to individual customers. Here you can create templates for direct messages so you don't have to compose frequently sent messages from scratch every time.

You can access this area via Settings > Email Settings

Tip: If you want to send this message to all your customers after their appointment as a matter of course, it's best to use Automatic Emails.
Read more →

Email texts

Set the text that appears in the footer area of your emails.

You can access this area via
Customers > SMS and Text Templates > Design > Texts