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  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods Sold & Expenses
    • Overview
    • Setup & Settings
    • Design
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    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Transfer data from other locations

If multiple locations are linked in your calendar, you can transfer data such as roles, services, or online booking to other locations. For example, if you offer the same services in 2 locations, you don't have to create them twice.
Read more →

Categories: Multiple Locations & Head Office
Tags: Filialen, Leistungen aus anderen Standorten kopieren, Standorte

Transfer employee to another location

Your employees are basically only registered at the original location. If you wish, you can add an existing employee to a additional branch.

Read more →

Categories: Multiple Locations & Head Office
Tags: Filialen, Mitarbeiter in Filialen übertragen, Standorte

Additional Locations and Branches

If your company has multiple locations, these can be added to your calendar.

Read more →

Categories: Multiple Locations & Head Office
Tags: Filialen, Mitarbeiter in Filialen übertragen

Employee: Dashboard

In the Dashboard you will find statistics on sales, working hours and absences of your employees based on the appointments entered in the calendar.
Attention: If you are using the Belbo cash register, please refer to the statistics of your cash register for exact sales figures! We explicitly recommend the Barometer function for this.

You can access this area via
Settings > Employees > Employee name > Dashboard.

Read more →

Categories: Manage Employees
Tags: Dashboard, Reports, Statistiken, Umsatz

Duty schedule: Exports

The service schedule exports give you the option to save various formats of your service schedules.

You can access this area via Service Schedule > Options

Read more →

Categories: Export Overview
Tags: Dienstplan, Druckversion, Export, PDF

Events (Setup Times)

If you want to enter regular setup times in the schedule for employees who are present but not available for customers to book online, use events.

Example use case:
Your employees start at nine in the morning, but first need to spend 15 minutes preparing and cannot yet receive customers. These preparation times can be entered in the schedule and easily carried forward in the shift plans.
Alternative approach: Instead of entering the preparation time permanently in the schedule, you can also automatically assign a preparation time to appointments and services. This is blocked directly before the respective appointment without you having to manually maintain events for it.

Read more →

Categories: Working Hours
Tags: Events, Rüstzeiten

Contracts

If you work with contracts, you can store them in the calendar and assign them to your customers.

You can access this area via Settings > Contracts.
If this function is not activated, it can be activated via "Add function".

Read more →

Categories: Customer Management & Records
Tags: Kunden-Einstellungen, Kundenkartei, Mitgliederverträge, Verträge

Marketing and Customer Loyalty

With the Belbo calendar, you have numerous options to increase customer loyalty. We present them all bundled together so you can fully exploit your marketing potential with the Belbo calendar.

Read more →
Categories: Overview
Tags: Kundenbindung, Marketing

Stamp cards and loyalty cards

With the loyalty card feature, you keep track of your customer loyalty program. You can start any number of bonus programs and then have the option to activate them in the customer file of the desired customer.

You can access this area via Settings > Bonus Programs. If this function is not activated, it can be activated via "Add Function".

Read more →

Categories: Service Packages & Subscriptions
Tags: Bonuskarte, Bonusprogramm, Kundenbindung, Stempelkarte

Gift certificate sales via the POS system

If you use the Belbo cash register system, you must sell vouchers as follows. To sell vouchers, click "Sell voucher" in the checkout process. You can then select the corresponding pre-configured voucher.

When using the cash register system, it is not permitted to create the sold vouchers in the voucher module.

Read more →

Categories: Vouchers
Tags: Gutschein verkaufen, Gutscheine, Kassensystem, kassieren

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