Service Schedule Settings Overview

In the service plan settings you can activate various functions and customize the service plan to your needs.

You can access this area via
Service plan > Settings (top right).

In the service plan settings you can activate the following functions:

Vacation

Administrators will be informed and can accept/reject absences. This option enables administrators to review vacation requests before they are approved. Employees without administrator rights can only create vacation requests. Please note that vacation for online booking will only be accepted once the administrator has approved it.

Edit working hours

Team members can edit their own working hours even without employee rights. This option allows employees who should not have service planning rights to still edit their own working hours.

Edit absences

Team members can edit their own absences even without employee rights. This option allows employees who should not have service planning rights to still edit their own working hours.

Breaks

If you use service plan exports, legally required break times can be automatically added to exports:

If working time exceeds 6 hours, a 30-minute break is automatically deducted.
If working time exceeds 9 hours, a 45-minute break is automatically deducted.

Events

So-called setup times are considered events. If you use events in the service plan, you can specify here that these are counted as working time and not break time.

Example:
Your employees start at nine in the morning, but first need to spend 15 minutes preparing and cannot yet receive customers. These preparation times can be entered in the service plan and easily carried forward in the shift schedules.

Alternative approach: Instead of entering the preparation time permanently in the service plan, you can also automatically add a preparation time to appointments and services. This is blocked directly before the respective appointment without you having to manually maintain events.

Number of shifts

If you plan work shifts directly in the calendar, you can use this function to keep track of how many shifts have already been planned for individual employees.

Further articles on service plan settings:

For detailed information about the service plan, see here.