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Tag: Video-Tutorial

Create schedule

To create the schedule, first enter your employees:


  1. Now go to the schedule.
  2. Select the week for which you want to create the new schedule in the horizontally displayed calendar.
  3. Click on the corresponding employee. An input mask will open showing the previously selected week.
  4. Enter the working hours or regular absences (e.g. vocational school).
  5. To enter break times, select "other working hours" instead of the preset working times and enter them accordingly up to the break.
  6. Click on the green plus sign, select "create new break" and enter the corresponding time.
  7. Click on the green plus sign again to enter the working time after the break.
  8. Proceed in the same way for your rooms and equipment (e.g. beds, workstations, cabins, EMS devices, etc.)

More articles on the topic of schedule

Direct appointment entry in the calendar

If you would like to enter appointments, you can do this either by navigating to the desired day in the calendar or by using the appointment assistant.

Create appointment

Select time
To create an appointment directly in the calendar, go to the desired day and employee. By clicking on the desired time, you will open the appointment entry window.


Select customer
Enter the name of your customer. If this customer already exists in the customer database, simply entering the first three letters will suffice and you can select it from the list that opens. This can be done either with the mouse or keyboard.


Select services
Choose one of the stored services. If you would like to add multiple services to an appointment, repeat the process.
Additionally, you have the option to select times, employees, duration, and color background. After entering all necessary data, click the "Save" button. The appointment will now appear in the calendar.


Video tutorial for entering appointments

Appointment dialog when entering a new appointment

If you would like to view additional fields such as "Address" or "Date of Birth" during appointment entry, use the customer fields.

Editing Prices and Services: Overview

Once you have created and saved a new service, you have numerous options to customize this service precisely.

Description
You can make the following basic settings:

Scheduling
Learn how to change the duration of a service and divide a service into multiple steps here.

Competency
Learn how to determine which employees can perform this service here.

Price
Learn how to change prices and set different prices for individual employees here.

Additional Services
Learn how to set additional services that are automatically offered during online booking and when scheduling appointments here.

Video summary with the most important settings for prices and services:

Online payment with Stripe


You can find your online payment settings under Settings > Online Payment.

With Stripe, you can accept online payments via credit card, Apple Pay, Google Pay, TWINT, Klarna and SEPA direct debit.

You can find all information on how to set up Stripe's payment functions for your online booking in our video.



Update to the video as of 03/2025: In the current version of Stripe, the required codes can be found using the search term "API" in the search field at the top of the Stripe overview page:

Search field in Stripe

Overview page with displayable secret key

Links from the video:
Stripe homepage
Stripe Docs test card numbers


Please note that fees apply to online payments according to your contract with Stripe.
Belbo does not charge extra for integrating online payment into your booking page.

Activate payment methods in Stripe

In Stripe, the desired payment methods (credit cards, Klarna, Twint, etc.) can be found via the "Payment Methods" menu item. The easiest way to reach this is to enter this term in the search field:

Here you can select the desired methods from the extensive list. In the Belbo online booking or in the shop, only those payment methods can be offered that are also activatable in Belbo. In Belbo they must also be activated under Settings > Online Payment > Stripe:

If you want to activate online payment via PayPal, you can find more information here.

Tip: Configure minimum credit balance

So that your customers automatically receive their money refunded in case of a cancellation, we recommend depositing a minimum credit balance in your Stripe account settings: