Walk-in customers cashier

You can charge a walk-in customer by clicking on Register and then selecting "Charge walk-in customer".
Learn how to charge an appointment in the calendar here.

Please note that the Employee PIN function should be active for charging walk-in customers.

Invitation emails

In the file card of every customer who has not yet registered for online booking, there is a prominent link "Invite customer to online booking", as soon as an email address is stored in the customer file card.

Tip: If you want to send an email newsletter with invitations to your entire customer base, use the marketing functions.

You can access this area via Settings > Email Settings

Email Settings

Here you can make general email settings.

You can access this area via Settings > Email Settings

Direct Messages

In every customer file, you have the option to send direct messages to individual customers. Here you can create templates for direct messages so you don't have to compose frequently sent messages from scratch every time.

You can access this area via Settings > Email Settings

Tip: If you want to send this message to all your customers after their appointment as a matter of course, it's best to use Automatic Emails.
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Email texts

Set the text that appears in the footer area of your emails.

You can access this area via
Customers > SMS and Text Templates > Design > Texts

Customers: Email and SMS Templates

In the email and SMS templates you can define the appearance and texts of the messages that your calendar automatically sends to your customers.

You can access this area via Customers > SMS and Text Templates

Creating and editing rooms and devices

Rooms and equipment can be linked to your services. This blocks them and prevents double bookings.

Online Booking Settings: Appointment Highlighting

If you offer special appointments on certain days, you can mark these times with color.

Application example:
In your gym, customers can train on their own. However, on some days a trained back trainer is on site who can support your customers during training and answer questions. So that customers can recognize these appointments and book them specifically, you mark these times with color.

Online booking for different customer groups

If you wish, you can create different online booking processes for various customer groups.

Use case example:
If you want to offer your regular customers different prices and services than your new customers, you can create different booking processes for both customer groups. When a new customer logs in, she will only see the prices and services intended for new customers.

Online booking settings: employee order

In the employee order, you can determine the order in which your employees are suggested to the customer. The employees are initially arranged in the same order as they appear in the employee overview.
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