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    • Integration (Website, Google, Instagram, Facebook)
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    • Overview
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TSE Commission

Under the KassenSichV, you are obligated to commission a Technical Security Device ("TSE") from your till manufacturer. This article describes how you can conveniently place this order directly in Belbo.

You can access this area via Settings > TSE

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Categories: TSE & Cash Register Anti-Tampering Ordinance
Tags: Technische Sicherheitseinrichtung, TSE

Technical Security Device ("TSE")

In connection with the cash register security ordinance (KassenSichV) that has been in effect since January 1, 2020, stricter security requirements apply to your cash register.
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Categories: TSE & Cash Register Anti-Tampering Ordinance
Tags: Technische Sicherheitseinrichtung, TSE

Voucher Export

You can export vouchers created in Belbo.
Read more →

Categories: Vouchers
Tags: Gutscheine exportieren

Barometer: Frequently Asked Questions

With the Belbo Barometer you can analyze your sales. Here we have compiled some frequently asked questions about the barometer.
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Categories: Daily Closing & Reports

Troubleshooting for Mac and Epson Printer Use

If you are using the cash register system on a Mac in combination with the Epson receipt printer and separate cash drawer, you can check here how to troubleshoot any problems.

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Categories: Troubleshooting Hardware

Import of service packages and subscriptions

When switching from another system, the import in particular presents a major challenge. Here we describe how the sometimes very time-consuming import of service packages and subscriptions can be successful.

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Categories: Service Packages & Subscriptions

Send documents to customers

In Belbo you can send messages to your customers. For each appointment, the customer can receive confirmation and reminder emails. You can also send your customers direct messages. For technical reasons, most of these messages cannot have attachments. Here you will learn how you can still send documents to your customers.

Use case example:
Your customers must bring a certain document signed to the first appointment. You want to send this document to your customers in the confirmation email so they can print and sign it before the appointment.

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Categories: Customer Communication (Email, SMS)

Troubleshooting SEPA File Uploads

If you use the direct debit function, you can export your SEPA files in XML format to upload them to your bank. If data is not properly maintained, error messages may occur.
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Categories: Troubleshooting Hardware
Tags: Lastschriften, SEPA

Set up AppYourself App

If you have your own app from the company AppYourself, you can integrate Belbo online booking.
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Categories: Integration (Website, Google, Instagram, Facebook)
Tags: app, appyourself

Reminder

With the follow-up function, you can display customer files in the calendar to keep important tasks in view.

Read more →

Categories: Customer Management & Records

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