You can set the basic settings for sending reminder and confirmation emails yourself.
Appointment Entry
Set the default settings for your Belbo calendar. When you create a new appointment in the calendar, you can specify whether confirmation and reminder should be sent by email in any case. If you deactivate these options, you can pay attention to this yourself when creating an appointment, but this can lead to errors.
If you want the respective employee to be notified when an appointment is created or deleted in the calendar, you can also set this. The corresponding employee will then receive an email. The prerequisite for this is a separate employee login.
Appointment Attachment
The appointment attachment allows your customers to save calendar entries directly to the calendar on the computer or smartphone with which they open your emails.
Please only activate this field if your company is located at a time zone border or if you have a specific reason not to send an .ics file.
Reminder Time in Appointment Attachment
The .ics file, with which your customers can enter their appointments directly into their own calendar, also contains a reminder. This can appear, for example, on your customer's smartphone. Here you can set what the default time for this reminder is. Please note that your customers can change or turn this off themselves, so this type of reminder may not always be seen.
Appointment Reminder via Email is Mandatory
If you enable this function, customers in online booking will no longer have the choice of whether they want to receive a reminder. In this case, an email will always be sent.