belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods & Expenses
    • Overview
    • Design & Texts
    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
Skip to content

Mark customers as children

If you offer services for children, you can set up customer records to be marked as "child".
Read more →

Categories: Customer Management & Records
Tags: Kinder, Statistiken

Online booking with or without registration

You can set whether your customers must register when booking online or whether they can also book with you without a prior login. Here we explain both options with their advantages and disadvantages.

You can access this area via Settings > Online Booking
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: Setup & Settings

TSE Commission

Under the KassenSichV, you are obligated to commission a Technical Security Device ("TSE") from your till manufacturer. This article describes how you can conveniently place this order directly in Belbo.

You can access this area via Settings > TSE

Read more →

Categories: TSE & Cash Register Anti-Tampering Ordinance
Tags: Technische Sicherheitseinrichtung, TSE

Technical Security Device ("TSE")

In connection with the cash register security ordinance (KassenSichV) that has been in effect since January 1, 2020, stricter security requirements apply to your cash register.
Read more →

Categories: TSE & Cash Register Anti-Tampering Ordinance
Tags: Technische Sicherheitseinrichtung, TSE

Voucher Export

You can export vouchers created in Belbo.
Read more →

Categories: Vouchers
Tags: Gutscheine exportieren

Barometer: Frequently Asked Questions

With the Belbo Barometer you can analyze your sales. Here we have compiled some frequently asked questions about the barometer.
Read more →

Categories: Daily Closing & Reports

Troubleshooting for Mac and Epson Printer Use

If you are using the cash register system on a Mac in combination with the Epson receipt printer and separate cash drawer, you can check here how to troubleshoot any problems.

Read more →

Categories: Troubleshooting Hardware

Import of service packages and subscriptions

When switching from another system, the import in particular presents a major challenge. Here we describe how the sometimes very time-consuming import of service packages and subscriptions can be successful.

Read more →

Categories: Service Packages & Subscriptions

Send documents to customers

In Belbo you can send messages to your customers. For each appointment, the customer can receive confirmation and reminder emails. You can also send your customers direct messages. For technical reasons, most of these messages cannot have attachments. Here you will learn how you can still send documents to your customers.

Use case example:
Your customers must bring a certain document signed to the first appointment. You want to send this document to your customers in the confirmation email so they can print and sign it before the appointment.

Read more →

Categories: Customer Communication (Email, SMS)

Troubleshooting SEPA File Uploads

If you use the direct debit function, you can export your SEPA files in XML format to upload them to your bank. If data is not properly maintained, error messages may occur.
Read more →

Categories: Troubleshooting Hardware
Tags: Lastschriften, SEPA

Post navigation

← Older posts
Newer posts →
This manual is a service by belbo. Legal notice