Many of the changes that occur in the system can be traced back to a user at a later date. If you want to evaluate this information, you will find information here on how you can access these change histories.
Appointment Log
In the appointment log you will find information about who made which appointment changes and when. Further information can be found here: Appointment Log. This is particularly useful if you are already using the Employee PIN function.
Customer Change Log
Changes in the customer file are not evaluated on a PIN basis, but can be traced back to a login. All information about the customer change log can be found here: Customer History
Settings History
Some general settings changes can be viewed in the global settings history. This includes the creation, editing, or deletion of settings. Please note that the log is difficult to read. However, it generally allows conclusions to be drawn about whether, when, and by whom changes were made at the login level. The settings history can be found under "Settings" -> "Account" -> "Settings History".
Login History
We can also export a login history upon request. This includes the time of logins for a given user. The prerequisite for requesting the history is authorization by the calendar owner, as well as providing the following information:
- Your calendar address (URL)
- Time period: From date to date. This period must not exceed more than 1 year.
- Login email address: The email address of the login whose login history is being requested.
Send this request to "info@belbo.com".
Tip
Set up separate logins for administrative purposes and daily operations and assign different permissions. You can find out how this works here:
Rights Distribution