Many changes that occur in the system can be attributed to a user retrospectively. If you want to evaluate this information, you can find here how to access these change histories.
Appointment Log
In the appointment log you will find information about who made which appointment changes and when. You can find more information here: Appointment Log. This is particularly useful if you are already using the Employee PIN function.
Customer Change Log
Changes in the customer file are not evaluated on a PIN basis, but can be attributed to a login. All information about the customer change log can be found here: Customer History
Settings History
Some general settings changes can be viewed in the global settings history. This includes the creation, editing or deletion of settings. Please note that the log is difficult to read. However, it generally allows conclusions to be drawn as to whether, when and by whom changes were made at the login level. You can find the settings history under "Settings" -> "Account" -> "Settings History".
Login History
We can also export a login history upon request. This includes the time of logins for a given user. A prerequisite for requesting the history is authorization by the calendar owner, as well as the provision of the following information:
- Your calendar address (URL)
- Time period: From date.. to date. This time period must not exceed more than 1 year.
- Login email address: The email address of the login for which the login history is requested.
Send this request to "info@belbo.com".
Tip
Set up separate logins for administrative purposes and daily operations and assign different permissions. You can find out how to do this here:
Rights Distribution