This article will help you troubleshoot if payments are not being transferred correctly to your card terminal. If you are using a SumUp device, this article is not relevant for you.
Below you will learn which basic points you should check – including the communication test, the stability of the network connection, the correct IP address and port, as well as possible device settings such as the login mode. Additionally, it explains how you can check the connection with simple tests.
Read more →You can set the basic settings for sending reminder and confirmation SMS yourself.
In Belbo können Sie den Urlaub und weitere absences Ihrer Mitarbeiter planen. Sollte ein Mitarbeiter einen halben Tag Urlaub nehmen wollen, können Sie dies eintragen wie folgt.
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The CSV files exportable from Belbo are valid standard data. If you have problems setting the desired view in Excel, you can proceed as follows.
This guide describes how to connect a TIM terminal directly to Belbo. TIM (Till Integration Module) is the standard protocol for cash register integration in Switzerland. It was developed by SIX Payment Services and has been continued under the name Worldline since its acquisition by Worldline (2021). Other Swiss payment providers with ep2 terminals also support the TIM protocol.
If you sell vouchers via the Belbo cash register, you can send the voucher to the customer as a PDF via email.
In the payment overview of your POS, you can view all payments from past months. This view is particularly useful for documenting payments made on invoice.
If you want to reward customers as soon as they recommend your business to friends, you can use the "Referral Bonus" feature. This feature is only available if you also use the Belbo Cash Register System.
If you offer online payment, it can happen that customers pay part of the invoice amount online and want to pay the rest on site with a different payment method.
If you use the Belbo cash register system, you can accept any payment method that can be correctly recorded in Belbo's accounting. Some payment methods may have special features.