If you offer online payment, it can happen that customers pay part of the invoice amount online and want to pay the rest on site with a different payment method.
Card payments with Flatpay
If you use the Belbo cash register system, you can accept any payment method that can be correctly recorded in Belbo's accounting. Some payment methods may have special features.
Corona Support Measures in Switzerland
Due to the current order of the Federal Council to contain the Corona virus, all hairdressing and cosmetics salons, shops, restaurants, as well as entertainment and leisure businesses had to close. However, Switzerland decided on various measures to cushion the economic losses of these businesses until they are expected to reopen on April 20, 2020.
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Business Interruption
If you need to temporarily close your business, you can make certain settings in Belbo for this period so that online booking and, if desired, reminders for your customers are disabled without having to delete schedules or appointments. In addition, all customers who have an appointment during the closure period can be specifically contacted with an email newsletter and informed about the closure.
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Customer Service Inquiries Topic Area Online Booking
Here we show you what helpful information we need for specific requests and how you can potentially solve the problem yourself.
Customer Service Inquiries in Chat
You can reach Belbo customer service via chat or email at info@belbo.com if you have any questions. To process your request as quickly as possible, we have compiled tips here so that our customer service does not have to ask so many follow-up questions to address your concern.
Tightly book
The booking mode "Flush Booking" helps you optimize your utilization. To better understand which appointments are offered, there are explanations and examples here.
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Measures for Restrictions Due to Coronavirus
As a belbo customer, it is likely that you offer customer appointments in your business. Due to the widespread restrictions that now apply in the affected countries, you may need to take one of the following measures.
Performance can only be booked by telephone
If you offer services that require explanation or are complex, and customers are only allowed to book them after telephone consultation, you can set this up. Customers will see this service in the online booking and learn that you offer it. However, the service can only be booked by telephone.
Cash register setup by tax office
In cooperation with your tax office, we can set up your cash register for you.
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