This guide describes how to connect a TIM terminal directly to Belbo. TIM (Till Integration Module) is the standard protocol for cash register integration in Switzerland. It was developed by SIX Payment Services and has been continued under the name Worldline since its acquisition by Worldline (2021). Other Swiss payment providers with ep2 terminals also support the TIM protocol.
If you sell vouchers via the Belbo cash register, you can send the voucher to the customer as a PDF via email.
In the payment overview of your POS, you can view all payments from past months. This view is particularly useful for documenting payments made on invoice.
If you want to reward customers as soon as they recommend your business to friends, you can use the "Referral Bonus" feature. This feature is only available if you also use the Belbo Cash Register System.
If you offer online payment, it can happen that customers pay part of the invoice amount online and want to pay the rest on site with a different payment method.
If you use the Belbo cash register system, you can accept any payment method that can be correctly recorded in Belbo's accounting. Some payment methods may have special features.
Due to the current order of the Federal Council to contain the Corona virus, all hairdressing and cosmetics salons, shops, restaurants, as well as entertainment and leisure businesses had to close. However, Switzerland decided on various measures to cushion the economic losses of these businesses until they are expected to reopen on April 20, 2020.
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If you need to temporarily close your business, you can make certain settings in Belbo for this period so that online booking and, if desired, reminders for your customers are disabled without having to delete schedules or appointments. In addition, all customers who have an appointment during the closure period can be specifically contacted with an email newsletter and informed about the closure.
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Here we show you what helpful information we need for specific requests and how you can potentially solve the problem yourself.
You can reach Belbo customer service via chat or email at info@belbo.com if you have any questions. To process your request as quickly as possible, we have compiled tips here so that our customer service does not have to ask so many follow-up questions to address your concern.