Confirmation texts are sent as soon as you save an appointment in the calendar or your customer has booked an appointment online. The confirmation summarizes the booked appointment and gives your customer assurance that they have booked a binding appointment. Confirmations can be sent via email and SMS. Email confirmations are always included free of charge in your Belbo calendar, while sending SMS messages incurs costs according to the package you have booked.
Appointment Follow-up
With the settings in appointment follow-up, you have the option to automatically add blocking times at the end of an appointment. These are blocked in terms of time and prevent a direct follow-up appointment. The goal could be:
- Recovery time for employees
- Recovery time for customers
- Cleaning of rooms
API Interfaces
You can integrate Belbo with other software products in various ways. In addition to ready-made integrations that you can simply activate from the feature list, such as calendar synchronization with Google, you can also programmatically create bookings and query data.
Read moreVoucher import
If you have issued vouchers that have not been recorded in the Belbo voucher management system, you can import them. This may be necessary, for example, if you sold vouchers before you started working with the Belbo calendar.
Direct Debit Authorization
If you would like to grant Belbo Business Software GmbH a direct debit mandate, you are welcome to do so. This authorization can be revoked at any time.
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Daily Closing
If you work with the Belbo cash register system, you must create a daily closing for the current day every day.
Cash register function
With the Belbo cash register, you can record your services and product sales, generate receipts, and create daily closings. The cash register function is a paid option that you can have activated by our staff over the phone.
Manually plan availability for your rooms and devices
To use rooms and equipment in the calendar and block them in parallel to specific services, you must enter availability for them. These behave just like the work schedules for your employees.
Intelligent appointment scheduling
According to the default settings, all permitted appointments are available to your customers online as well. With the appointment offer settings, this can be adapted to your philosophy.
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Waitlist
In the waiting list, you can register customers who want an appointment on a day that is already fully booked. As soon as an appointment is deleted, the calendar alerts you that there is an interested customer for the newly available appointment.
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