Here you can make general email settings.
Tag: Emails
Direct Messages
In every customer file, you have the option to send direct messages to individual customers. Here you can create templates for direct messages so you don't have to compose frequently sent messages from scratch every time.
Tip: If you want to send this message to all your customers after their appointment as a matter of course, it's best to use Automatic Emails.
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Email texts
Customers: Email and SMS Templates
In the email and SMS templates you can define the appearance and texts of the messages that your calendar automatically sends to your customers.
Automatic Emails
With automatic emails, you can send birthday greetings to your customers or win back customers who haven't visited you in a while. Without having to remember to do it yourself each time.
Read moreMarketing Functions
With the marketing functions, you can send your own newsletters or broadcast SMS messages to your customers.
Read moreConfirmation texts
Confirmation texts are sent as soon as you save an appointment in the calendar or your customer has booked an appointment online. The confirmation summarizes the booked appointment and gives your customer assurance that they have booked a binding appointment. Confirmations can be sent via email and SMS. Email confirmations are always included free of charge in your Belbo calendar, while sending SMS messages incurs costs according to the package you have booked.
Email Design Header Image
In the email design area, you can set the header image of the emails sent to your customers.
Reminder texts
Reminder texts are normally sent to your customers 24 hours before the appointment. You can also set the reminder time yourself.
This way you reduce appointment no-shows from customers who forget your appointments. Reminders can be sent via email and SMS.
Email reminders are always free with your Belbo calendar, while sending SMS incurs costs according to the package you have booked.
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