Marketing Functions

With the marketing functions, you can send your own newsletters or broadcast SMS messages to your customers.

You can access this area via Settings > Marketing.

Available Marketing Functions

Newsletters and Broadcast SMS

Send occasion-based or regular newsletters to your customers. For more information about newsletters and broadcast SMS, click here.

Automatic Emails

Send automatic birthday greetings or messages on a specific day after a customer's last appointment. For more information about automatic emails, click here.

Example use case: You want to encourage customers who haven't visited you for 3 months to book a new appointment at your business. To do this, compose an automatic email with a friendly invitation that is automatically sent to each customer as soon as they haven't had an appointment with you for 3 months.

Ratings

You can send an automatic rating request to each customer after their appointment on your online booking page or for your own quality assurance.

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News

You can publish news in the Belbo customer app and on your online booking page. For more information about news, click here.

Please note that your customers must be enabled for marketing functions. Each customer record contains a corresponding option for SMS and email messages. Only customers whose customer record has this option enabled will receive marketing messages.