In the file card of every customer who has not yet registered for online booking, there is a prominent link "Invite customer to online booking", as soon as an email address is stored in the customer file card.
Tip: If you want to send an email newsletter with invitations to your entire customer base, use the marketing functions.
Here you can make general email settings.
In every customer file, you have the option to send direct messages to individual customers. Here you can create templates for direct messages so you don't have to compose frequently sent messages from scratch every time.
Tip: If you want to send this message to all your customers after their appointment as a matter of course, it's best to use Automatic Emails.
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Set the text that appears in the footer area of your emails.
In the email and SMS templates you can define the appearance and texts of the messages that your calendar automatically sends to your customers.
Reminder texts are normally sent to your customers 24 hours before the appointment. You can also set the reminder time yourself.
This way you reduce appointment no-shows from customers who forget your appointments. Reminders can be sent via email and SMS.
Email reminders are always free with your Belbo calendar, while sending SMS incurs costs according to the package you have booked.
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Here you have an overview of the SMS and email messages sent to your customers.
You can also see which messages were delivered or not.