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    • Getting to know Belbo
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Employee Login with Restricted Permissions

If you want to allow your employees to log in to your Belbo calendar on a private mobile device, for example, they can receive their own logins. This type of login can be restricted in various ways. In everyday work, the Team Login continues to be used on the company computer.

Use case example: Your employees can view their own calendar column, their overtime or sales on their own phone, but not those of other team members. They also cannot log into time tracking from on the go.
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Categories: Logins

Commission Calculator

With the commission calculator function, commissions for employees can be easily managed, calculated and evaluated.

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Categories: Revenue & Reports

Add vacation

In the following video, we'll show you briefly how to enter vacations. You can find a more detailed video about the work schedule here.

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Categories: Absences & Holidays

Create customer questionnaire in practice

In Belbo, you create a customer questionnaire in two steps:

  1. The customer fields to be queried are structured and created in tabs
  2. The tabs are stored in customer questionnaires in query steps

1. Create customer fields in a structured way

Under Settings > Customers > Customer Settings > Tabs > + Tab you can first create a new tab:

We recommend creating one tab per section in the patient history form.

To keep things even more organized, we recommend assigning the same "Parent Tab" for each patient history form. It is important that the name of the parent tab is spelled the same everywhere!

Now you can create the customer fields in the tabs. To do this, click on the blue tab name (1), then on Customer Fields (2) and then on "+ Customer Field" (3)

Customer fields in Belbo have different types. For customer questionnaires, the "Checkbox Group" type can be used in 90% of cases. Other options are "Text Field" or "Large Text Field".

Examples:

Yes / No - Queries with checkbox groups:

Here the field name is the question and the type is checkbox group:

If you now click on the blue field name, you enter the detailed view of the field. Here you can enter the selection options in the description: "Yes" ENTER "No". A new line creates a new selection option.

Checkbox Groups:

It's similar with checkbox groups where customers should check multiple fields. The selection options are then each written on a new line:

Create customer questionnaires in a structured way

After all customer fields have been created in the appropriate tabs, the customer questionnaire can be created in the second step.

In the "Customer Questionnaires" function under Settings > Customer Questionnaires you can now create a new customer questionnaire.

Now we configure the questionnaire. In general, we recommend always setting the following checkmarks:

Now we create a query step for each tab or section in the patient history form.

When we create a new query step, we select a heading, optionally also a description text, and can then select the corresponding tab in the lower section that should be queried in this step.

You can also enable the signature either at the end of the questionnaire or for individual steps, as needed, via the corresponding checkbox.

How a customer questionnaire can now be queried is described in the following article from step 4 onwards: /kundenabfrage/

Videos:

We have also recorded videos on the topic of creating customer questionnaires:

https://youtu.be/S6xc5WjPZeI
https://youtu.be/20IYaH6110o
Categories: Customer Communication (Email, SMS)

Split revenue of a service between 2 employees

If you offer services that involve two people working simultaneously, the revenue generated must usually also be allocated to these two people. If the service costs €100, for example, this amount can be distributed equally between the employees, or for example also 30/70. We explain how to do this here.

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Categories: Checkout process

Cash register report

Cash register operators in Germany must submit a cash register notification according to §146a AO once on 31.7.2025 when starting to use each cash register. This notification can be submitted either via your tax advisor or via Belbo.

Alternatively, the notification can of course also be made via the tax office. However, in case of updates or changes, you would have to take care of it yourself, since Belbo would then not automatically process the changes.

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Categories: TSE & Cash Register Anti-Tampering Ordinance

Make Service(s) Bookable Online

Here we explain how to make a newly created service or service group available for online booking. This applies to customers who use the "Special Booking Process" function ("Booking Process" for Swiss customers).

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Categories: Setup & Settings

Finding cancelled appointments

Here we show you different ways to find and view cancelled or deleted appointments.

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Categories: Appointment Entry & Management

Prepaid Package Remaining Value as Voucher Payout

In the following video, we would like to show you how you can pay out the remaining value of a sold service package as a voucher.

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Categories: Service Packages & Subscriptions

Appointments enter - Under construction

Categories: Appointment Entry & Management

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