belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of goods & expenses
    • Overview
    • Setup & Settings
    • Design
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    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Appointment status change to "Cancelled" - No Show

When an appointment is marked as "no-show", you can send an email to the customer with just one click using your own template.

You can access this area via Settings > Appointment Confirmations & Reminders > Emails > No Show Email.
Read more →
Categories: Appointment Entry & Management

Card payments with SumUp

Please note that currently only SumUp Solo can be connected.
SumUp Light does not have the required interface.

You can easily and quickly connect your SumUp Solo device to Belbo in 3 steps.

Read more →
Categories: EC Terminal & Card Payment

mPOP Installation with Official Driver (macOS)

If you want to use the mPOP cash register with the official driver, here is the instructions:

Read more →
Categories: Scanner & POS Devices

Send customer questionnaires as direct message via email

With the Customer Questionnaires function, customers can fill in certain data themselves. For example, they can be filled out and signed directly on-site on an iPad. If you would like to send the questionnaires via email to specific customers, proceed as described here.

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Categories: Customer Communication (Email, SMS)

Cost Estimate

Cost estimate: A new customer field type "Multiple Products" allows you to store services & products in the customer file, which can also be sent by email. Users without a Belbo cash register system can also use this function.

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Categories: Customer Management & Records

Upload receipts for cash expenses

For each expense, you can now upload a PDF, image or similar to have the original receipts for the expenses readily available.

To do this, go to your cash register module under Expenses, create a corresponding expense, and then you can add your receipt by clicking the Add Document button.

Read more →
Categories: Daily Closing & Reports

Time Tracking: Settings

(Article under development) Here we explain the setting options for the "Time Tracking" function (or "Check-In" in Switzerland).

You can access this area via Settings > Time Tracking (or Check-In) If this function is not activated, it can be activated via "Settings > Add Function".
Read more →
Categories: Time Tracking

Evaluation of Time Tracking

When you use time tracking with Belbo, all team members check in at the start of their work time and check out at the end. Here we explain what reports are available.

You can access this area via Settings > Time Tracking (or Check-In in Switzerland) If this function is not activated, it can be activated via "Settings > Add Function".
Read more →
Categories: Time Tracking

Time tracking via schedule

With Belbo, you can record your team members' working hours down to the minute. In the calendar, in addition to the shifts entered in the schedule, the actual start and end time of work for each team member is displayed. A monthly report provides information on the hours worked.

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Categories: Time Tracking

Time tracking via target hours

With Belbo, you can record your team members' working hours down to the minute. In the calendar, in addition to the target hours entered in the employee profile, the actual work start time and end time of the respective team members are displayed. A monthly report provides information about the hours worked.

This type of recording is suitable for permanent employees who have fixed target hours. For freelancers and hourly workers, recording via the duty schedule is more suitable.

You can access this area via Settings > Time Recording If this function is not activated, it can be activated via "Settings > Add Function".
Read more →
Categories: Time Tracking

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