belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchase & Vendors
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods & Expenses
    • Overview
    • Design & Texts
    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Sender email address

You can set up your own sender email address for outgoing emails from belbo instead of using the standard address termine@belbo.com. This is possible, but requires additional settings outside of belbo – directly at your domain.

Read more →
Categories: Customer Communication (Email, SMS)

Negative cash balance in the daily closing

It can happen that your cash register shows a negative cash balance and saving the daily closing is not possible. Here we explain the causes and how to fix them.

Read more →
Categories: Daily Closing & Reports

Automatic goods consumption

Using the "Automatic Inventory Consumption" feature, you can set up a specific service to automatically consume an associated product. The product inventory is then automatically adjusted when the service is charged.

Here's how to do it in the video:

Read more →
Categories: Cost of Goods & Expenses

Refund for online paid appointments

If you offer online payment, customers can pay for your appointments online. If an appointment is cancelled within the cancellation period, the deposit must be refunded. You can decide for yourself whether this should happen automatically or not.

You can access this area via Settings > Online Payment. If this function is not activated, it can be activated via "Add function".
Read more →
Categories: Online payment

Employee vacation times

With Belbo you can easily keep track of vacation times.

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Categories: Absences & Holidays

Create shortage invoice

If a person does not appear at the scheduled appointment and you would like to issue a cancellation invoice, you can do this in the Belbo cash register system.

Read more →
Categories: Checkout process
Tags: Terminausfall, unzuverlässig

Appointment status change to "Cancelled" - No Show

When an appointment is marked as "no-show", you can send an email to the customer with just one click using your own template.

You can access this area via Settings > Appointment Confirmations & Reminders > Emails > No Show Email.
Read more →
Categories: Appointment Entry & Management

Card payments with SumUp

Please note that currently only SumUp Solo can be connected.
SumUp Light does not have the required interface.

You can easily and quickly connect your SumUp Solo device to Belbo in 3 steps.

Read more →
Categories: EC Terminal & Card Payment

mPOP Installation with Official Driver (macOS)

If you want to use the mPOP cash register with the official driver, here is the instructions:

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Categories: Scanner & POS Devices

Send customer questionnaires as direct message via email

With the Customer Questionnaires function, customers can fill in certain data themselves. For example, they can be filled out and signed directly on-site on an iPad. If you would like to send the questionnaires via email to specific customers, proceed as described here.

Read more →
Categories: Customer Communication (Email, SMS)

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