Work time balance transfer at year-end

The working time balance (overtime/minus hours) of a team member is not automatically carried over at the year's end, but starts again at zero on January 1st. Here we explain why this is the case, how you can still deliberately carry an existing balance into the new year, and how this also works with remaining vacation days from the previous year.

You can access this area via Settings > Time Tracking (or Check-In in Switzerland) If this function is not enabled, it can be activated via "Settings > Add Function".

Bond Printer – Overview & Compatibility

Belbo supports three receipt printer series: Star mPOP, Epson and Star TSP. Which ones can be connected directly and how depends on whether you operate Belbo on a computer, iPad or Android tablet.

wallee Terminal: Activate ZVT and connect with Belbo

The ZVT connection for wallee terminals is currently in beta phase. The basic functionality (transfer amount, trigger payment) works, but individual functions may still be limited. If you experience any problems, please contact Belbo Support.

This guide describes how to enable the ZVT service on a wallee terminal so that the terminal can be controlled directly from Belbo. Configuration is done directly on the device using the wallee POS Connector app.

Compatible payment terminals – Overview

Basically, you can use any card terminal together with Belbo. The crucial difference lies in the direct connection: If a terminal is directly connected to Belbo, Belbo automatically transfers the payment amount – manual entry at the terminal is not required.

Without direct connection, the payment amount must be entered separately both in the Belbo cash register and at the card terminal. This double entry is a frequent source of errors – for example, if an incorrect amount is accidentally entered at the terminal. Direct connection prevents exactly that.

Action prices / strikethrough prices in online booking

In the online booking, crossed-out prices can be displayed when a service is currently offered at a promotional price.

Cash register law: Change revenue allocation retroactively

The right to change revenue allocation retroactively allows you to change the team member who provided the service in an already completed cashier transaction.

Split Payment

This video briefly explains how to perform a split payment in Belbo:

Change Service

We support you in switching from your existing cash register system.

Automatic Waiting List

The Belbo waiting list can automatically notify waiting customers via email when an appointment becomes available in the desired time slot.

Customer Frequency

Customer frequency is a key metric that indicates the average time intervals at which your customers return. This metric is crucial for measuring customer loyalty to your salon or studio.