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Cash Register Austria (RKSV) – Getting Started

Österreichische FlaggeThis article is particularly relevant for users in Austria.

The Belbo register supports the Austrian Cash Register Security Ordinance (RKSV). Every cash transaction is electronically signed and continuously stored in a tamper-proof data collection protocol (DEP). A machine-readable QR code appears on each receipt, which can be used to verify the authenticity of the receipt.

In this article, you will learn what you need to get started and how to activate the RKSV register in Belbo.

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Categories: TSE & Cash Register Anti-Tampering Ordinance

Offer service packages online

You can sell your service packages not only at the reception desk, but also online. To do this, mark the desired package templates in the product shop – they will be offered for purchase there and will also appear in the normal online booking process. Because the purchase is only possible with a login, the package is immediately added to the correct customer file and the included appointments can be booked directly.

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Categories: Service Packages & Subscriptions

Use case: Booking an appointment via the API

Using the Public API, you can trigger an appointment booking entirely from your own system – for example from your own website, an app, or a kiosk terminal. This requires five API calls that build on each other: you first query the bookable services, determine the appropriate staff members, reserve a time slot, attach customer data, and finalize the booking.

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Categories: API & Integrations
Tags: API, Schnittstellen

Cash Register Audit (Germany)

Deutsche FlaggeThis article is relevant exclusively for users from Germany.

During a cash register inspection (§ 146b AO) or an audit, the tax office requests your cash register data in digital, machine-readable form. Belbo provides you with three exports that you can generate yourself at any time and submit to the auditor or your tax office.

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Categories: Accounting & Exports

Right of withdrawal

Customers have a statutory right of withdrawal for bookings and purchases they complete online (so-called distance contracts). This information obligation is displayed in Belbo online booking and in online shops via the integrated help function.
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Categories: Setup & Settings

Cash register balance falls below fixed cash register balance

If there are little or no cash receipts on a given day, but customers pay by card and give a tip that is immediately withdrawn from the cash register, the cash register balance may fall below the defined fixed cash register balance. This is fundamentally not an error and does not need to be corrected – here we explain why this happens and what options you have if you still want to avoid it.

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Categories: Daily Closing & Reports

Online payment with SumUp

Your online payment settings can be found under Settings > Online Payment.

With SumUp, you can offer your customers online payment when booking. Activation takes just two steps.

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Categories: Online payment
Tags: Onlinebezahlung, SumUp, Zahlungseinstellungen

Vacation Entitlement Based on Target Working Hours

The vacation entitlement is stored together with the target working hours and always applies to the entire calendar year – regardless of when the target working week becomes effective.

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Categories: Absences & Holidays

Location Management: Reserve with Google

"Reserve with Google" is a Google feature that allows customers to book an appointment with you directly from Google Search or Google Maps without having to visit your website first. In location management, you can specify whether this feature is active for your location and which services are enabled for it on your Google Business Profile.

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Categories: Integration (Website, Google, Instagram, Facebook)

Pay out voucher remaining balance

If a customer does not want to redeem the remaining value of a voucher for a service, but instead wants to have it paid out – for example in cash or by bank transfer – you can process this via a standing customer payment transaction.

You can access this area via Cash register > Process standing customer payment

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Categories: Vouchers

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