Location Management: Reserve with Google

"Reserve with Google" is a Google feature that allows customers to book an appointment with you directly from Google Search or Google Maps without having to visit your website first. In location management, you can specify whether this feature is active for your location and which services are enabled for it on your Google Business Profile.

Pay out voucher remaining balance

If a customer does not want to redeem the remaining value of a voucher for a service, but instead wants to have it paid out – for example in cash or by bank transfer – you can process this via a standing customer payment transaction.

You can access this area via Cash register > Process standing customer payment

Email address in customer file locked: Remove blocking note

In the customer file, a note may appear at the customer's email address indicating that this address is blocked. This block was not set by you or your team and is also not an opt-out from your messages – it comes automatically from our shipping system.

You will find this note directly in the customer file at the affected customer's email address. Using the "Remove block" button, you can release the address again.

Two-Factor Authentication (2FA) for Logins Setup

With two-factor authentication (2FA), you protect individual logins with a time-limited security code in addition to the password. This significantly complicates unauthorized access to sensitive data such as customer information, revenue and reports, even if a password falls into the wrong hands.

You can access this area via Settings > Employees > Click on desired employee > Login

Work time balance transfer at year-end

The working time balance (overtime/minus hours) of a team member is not automatically carried over at the year's end, but starts again at zero on January 1st. Here we explain why this is the case, how you can still deliberately carry an existing balance into the new year, and how this also works with remaining vacation days from the previous year.

You can access this area via Settings > Time Tracking (or Check-In in Switzerland) If this function is not enabled, it can be activated via "Settings > Add Function".

Bond Printer – Overview & Compatibility

Belbo supports three receipt printer series: Star mPOP, Epson and Star TSP. Which ones can be connected directly and how depends on whether you operate Belbo on a computer, iPad or Android tablet.

wallee Terminal: Activate ZVT and connect with Belbo

The ZVT connection for wallee terminals is currently in beta phase. The basic functionality (transfer amount, trigger payment) works, but individual functions may still be limited. If you experience any problems, please contact Belbo Support.

This guide describes how to enable the ZVT service on a wallee terminal so that the terminal can be controlled directly from Belbo. Configuration is done directly on the device using the wallee POS Connector app.

Compatible payment terminals – Overview

Basically, you can use any card terminal together with Belbo. The crucial difference lies in the direct connection: If a terminal is directly connected to Belbo, Belbo automatically transfers the payment amount – manual entry at the terminal is not required.

Without direct connection, the payment amount must be entered separately both in the Belbo cash register and at the card terminal. This double entry is a frequent source of errors – for example, if an incorrect amount is accidentally entered at the terminal. Direct connection prevents exactly that.

Action prices / strikethrough prices in online booking

In the online booking, crossed-out prices can be displayed when a service is currently offered at a promotional price.

Cash register law: Change revenue allocation retroactively

The right to change revenue allocation retroactively allows you to change the team member who provided the service in an already completed cashier transaction.