Using the Public API, you can trigger an appointment booking entirely from your own system – for example from your own website, an app, or a kiosk terminal. This requires five API calls that build on each other: you first query the bookable services, determine the appropriate staff members, reserve a time slot, attach customer data, and finalize the booking.
Read moreCash Register Audit (Germany)
This article is relevant exclusively for users from Germany.During a cash register inspection (§ 146b AO) or an audit, the tax office requests your cash register data in digital, machine-readable form. Belbo provides you with three exports that you can generate yourself at any time and submit to the auditor or your tax office.
Right of withdrawal
Customers have a statutory right of withdrawal for bookings and purchases they complete online (so-called distance contracts). This information obligation is displayed in Belbo online booking and in online shops via the integrated help function.
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Cash register balance falls below fixed cash register balance
If there are little or no cash receipts on a given day, but customers pay by card and give a tip that is immediately withdrawn from the cash register, the cash register balance may fall below the defined fixed cash register balance. This is fundamentally not an error and does not need to be corrected – here we explain why this happens and what options you have if you still want to avoid it.
Read moreOnline payment with SumUp
With SumUp, you can offer your customers online payment when booking. Activation takes just two steps.
Read moreVacation Entitlement Based on Target Working Hours
The vacation entitlement is stored together with the target working hours and always applies to the entire calendar year – regardless of when the target working week becomes effective.
Read moreLocation Management: Reserve with Google
"Reserve with Google" is a Google feature that allows customers to book an appointment with you directly from Google Search or Google Maps without having to visit your website first. In location management, you can specify whether this feature is active for your location and which services are enabled for it on your Google Business Profile.
Read morePay out voucher remaining balance
If a customer does not want to redeem the remaining value of a voucher for a service, but instead wants to have it paid out – for example in cash or by bank transfer – you can process this via a standing customer payment transaction.
Email address in customer file locked: Remove blocking note
In the customer file, a note may appear at the customer's email address indicating that this address is blocked. This block was not set by you or your team and is also not an opt-out from your messages – it comes automatically from our shipping system.
Two-Factor Authentication (2FA) for Logins Setup
With two-factor authentication (2FA), you protect individual logins with a time-limited security code in addition to the password. This significantly complicates unauthorized access to sensitive data such as customer information, revenue and reports, even if a password falls into the wrong hands.
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