Belbo supports three receipt printer series: Star mPOP, Epson and Star TSP. Which ones can be connected directly and via which method depends on whether you operate Belbo on a computer, iPad or Android tablet.
Compatibility by device
Device / Platform
Star mPOP
Epson
Star TSP
Computer (Windows / Mac)
✓ USB
✓ USB / WLAN
✓ USB / WLAN
iPad
✓ Bluetooth
✓ WLAN / IP
✓ WLAN / IP
Android tablet
✓ Bluetooth
–
–
Star mPOP
The Star mPOP is a combined cash drawer with integrated receipt printer. It connects via USB (on computer via Satellite) or via Bluetooth (on iPad and Android directly through the Belbo app) and is thus the most flexible solution for all platforms.
Epson receipt printers can be connected to a computer via USB or via WLAN (IP address) – the Belbo Satellite is required on the computer in both cases. On the iPad, the connection works directly via the Belbo app over WLAN, provided the printer and iPad are on the same network. Bluetooth is not supported.
The Star TSP (e.g. TSP100) is a stationary receipt printer and connects to a computer via USB or via WLAN (IP address) using Belbo Satellite. On the iPad, connection via WLAN is possible. Android is not supported. The device differs significantly from the mPOP – setup requires a current driver (version > 7.7).
To connect a printer to a computer (Windows or Mac), the Belbo Satellite is required. It runs in the background and enables communication between Belbo and the connected printer.
On iPad and Android, the Satellite is integrated directly into the Belbo app – no separate installation necessary. More about Belbo Satellite software
The ZVT integration for wallee terminals is currently in beta phase. Basic functionality (transfer amount, trigger payment) works, but some functions may still be limited. If you experience problems, please contact Belbo Support.
This guide describes how to activate the ZVT service on a wallee terminal so that the terminal can be controlled directly from Belbo. Configuration is performed directly on the device via wallee's POS Connector app.
Requirements
The wallee ZVT integration works from both computer and iPad. The requirements differ depending on the device:
Computer and wallee terminal are on the same WLAN network.
The terminal has a fixed (static) IP address – this must be configured in the router.
You have your wallee license key on hand (obtained from wallee).
iPad (Belbo App)
The connection is established directly via the Belbo App – a separate Satellite installation is not required.
iPad and wallee terminal are on the same WLAN network.
The terminal has a fixed (static) IP address – this must be configured in the router.
You have your wallee license key on hand (obtained from wallee).
Step 1: Open POS Connector App
Open the POS Connector app on the wallee terminal. This app establishes the connection between the terminal and the cash register system. If the app is not installed, contact wallee support.
On the terminal's home screen, tap the Settings icon (bottom right) and navigate to the Android application settings.
Step 2: Scan License Key
Scan the license key provided by wallee using the terminal's integrated scanner. If you no longer have the license key, contact wallee customer service.
Step 3: Configure Payment Interface
In the POS Connector app, all three services (Payment Interface, ZVT, OPI) are initially displayed in red because no configuration has been added yet.
Tap on Payment Interface and select wallee as your preferred gateway. Confirm the selection.
Step 4: Activate ZVT Service
Return to the POS Connector app overview and tap on ZVT. Enter the following values:
IP address: The fixed IP address of the terminal on the network
Port: The ZVT port of the terminal (inquire with wallee)
Password: Default 123456 (can be changed if desired)
You can obtain the exact values for IP address and port via the wallee administration interface or the wallee hotline. The terminal must be configured in the router with a static IP to ensure the address remains stable.
Step 5: Set Up Connection in Belbo
Once ZVT is activated on the terminal, set up the connection in Belbo:
In Belbo, open Settings > Card Terminal.
Select your device as a ZVT terminal.
Enter the IP address and port of the terminal.
Check the connection via the Communication Test tab.
In principle, you can use any card terminal with Belbo. The decisive difference lies in the direct connection: If a terminal is directly connected to Belbo, Belbo automatically transfers the payment amount – manual entry at the terminal is not necessary.
Without direct connection, the payment amount must be entered separately in both the Belbo register and at the card terminal. This double entry is a common source of errors – for example, if an incorrect amount is accidentally entered at the terminal. Direct connection prevents exactly that.
Compatibility by Device
Which terminals can be directly connected depends on whether you operate Belbo on an Android tablet, an iPad, or a computer (Windows/Mac):
Device / Platform
ZVT Terminal
TIM Terminal
SumUp Solo
Android Tablet
–
–
✓
iPad
✓
–
✓
Computer (Windows / Mac)
✓
✓
✓
ZVT Terminals
ZVT (Zahlungsverkehrsterminal) is the standard protocol for card terminals widely used in Germany and Austria. Most stationary EC terminals from European manufacturers support ZVT and can thus be directly connected to Belbo.
Devices not listed here can generally also be connected as long as they support the ZVT protocol. No support can be guaranteed for unknown devices. Please ask your terminal provider's hotline for the exact activation of ZVT mode.
wallee Terminals (Switzerland) – ZVT in Introduction
wallee is a Swiss payment service provider whose terminals are based exclusively on PAX hardware. Wallee is currently expanding ZVT support – connection via the ZVT protocol is available but is still being actively developed. Devices such as the PAX A50 and similar wallee models can already be connected to Belbo now, but are still in the beta phase.
The ZVT connection for wallee terminals is in beta phase. The basic functionality (transfer amount, trigger payment) works, but individual functions may still be limited. If you encounter problems, please contact Belbo Support.
TIM (Terminal Interface Module) is the standard protocol for card terminals in Switzerland, used by Worldline / SIX. TIM terminals can be directly connected exclusively on computers (Windows/Mac).
The SumUp Solo is the only SumUp model with direct Belbo connection. It is compatible on all platforms – Android tablet, iPad, and computer – and requires neither Belbo Satellite nor a WLAN connection to the terminal. The connection runs via the internet through your SumUp account.
Please note: Only the SumUp Solo can be directly connected. The SumUp Air and SumUp Card Reader do not have the required interface and must be operated manually.
Please note that currently only the SumUp Solo can be connected. The SumUp Light does not have the required interface.
You can easily and quickly connect your SumUp Solo device to Belbo in 3 steps.
1. Prepare the device
If you have already used the device, make sure you are not logged into your SumUp account. The device must NOT display the amount input, but only the SumUp logo and an arrow at the top of the screen pointing downward. Check the screen to see if an amount input is possible.
Important! If you are already logged into your SumUp account on your device, you must first log out: Settings -> Info -> Sign out. Here is a video on how to log out if you were already logged in: Logout on SumUp device
2. Connect SumUp with Belbo
Activate the SumUp function in Belbo under Settings:
Click on "Connect SumUp". In the next step, you must log in with your SumUp account and authorize the Belbo integration.
3. Connect the device
Once you have linked your SumUp account with Belbo, you can activate your device. To do this, switch to the "Card Reader" tab in Belbo. Click on "+Card Reader". Belbo now needs the pairing code of the device.
You can obtain this as follows: Click the down arrow on the device, then click on Connections > API. Enter the generated activation code in the Belbo window that has opened. Add a name for the device and press "save".
The SumUp device will now connect. Once this is done, the Belbo window can be closed.
Note: Currently, only one Solo device can be used per location. If you operate multiple locations, one Solo device can be assigned per location.
4. Link payment method
We recommend adding a new payment method with the name "SumUp" beforehand if necessary. Switch to the Payment Methods tab and link a payment method with SumUp.
Done! The payment will be sent automatically from all devices (iPhone, iPad, computer, laptop, etc).
This guide explains how to activate ZVT mode on an Ingenico/Worldline Desk 3500 or Move 5000 and set up the network connection so that the terminal can be controlled directly from Belbo.
You perform this setup once directly on the terminal. After that, you set up the connection in Belbo – you can find the general instructions here: Connect ZVT terminal with Belbo
Prerequisites
You are using Belbo on a computer (Windows or Mac) or an iPad.
The terminal is already in operation and successful payments have been made manually.
The terminal and computer/iPad are in the same WLAN network.
You have the technician PIN handy (in many cases 11599 or 21088). If neither of these works, ask your terminal provider's hotline for it.
Navigation on the terminal is done using the arrow keys and the green OK button. The red X button cancels or goes back one step. The F button (function key) opens the technician menu – depending on the model, it is located to the left of the number pad.
Step 1 of 3: Activate ZVT mode
In this step, you switch the terminal to ZVT mode so it can receive commands from the cash register system.
Press the F button three times in quick succession to open the technician menu.
Enter 513 and confirm with the green button.
Enter the technician PIN (usually 11599 or 21088) and confirm.
Select Activate ZVT and confirm.
If neither 11599 nor 21088 work as the technician PIN, contact your terminal provider's hotline. You can find the hotline number on the back of the device.
Step 2 of 3: Configure network connection
In this step, you set how the terminal is accessible in the network. Belbo communicates with the terminal via IP and port – these values must match.
Press the F button three times in quick succession to open the technician menu.
Enter 54 and confirm with the green button.
Enter the PIN 12345 and confirm.
Select Cash register.
Select TCP/IP (for WLAN connection: WLAN).
Leave the host value unchanged.
Check the port – it should be set to 5577. If not, change it to 5577. Note the port; you will need it later in Belbo.
Press the red X button repeatedly until the terminal's main menu appears.
The terminal will restart automatically after exiting the menu. This is normal and intended – wait until the device has fully booted up.
Step 3 of 3: Adjust ZVT settings
In this step, you set whether the terminal itself prints receipts. The default setting prevents printing – this must be disabled.
Navigate in the main menu to Administration → Cash register → ZVT settings.
Set Receipt ctrl. by term to OFF.
What does "Receipt ctrl. by term" mean? This setting determines whether the terminal controls receipt printing itself or the cash register system. If it is enabled, the terminal blocks printing. Set to OFF, the terminal – or Belbo – can print the receipt normally.
Next step: Set up connection in Belbo
The terminal is now prepared for ZVT. Now set up the connection in Belbo – you will need the IP address of the terminal (read from the router) and the port (usually 5577).
The Star TSP printer from Star Micronics is generally supported by Belbo. However, this model is not a standard model and differs significantly from the mPOP series. Setup can therefore be somewhat unintuitive. Here we describe how to proceed.
Windows
You will definitely need the current driver (version > 7.7) "TSP100 futurePRNT Software Setup", as it will otherwise not be supported by current Windows versions. This driver enables you to use most of the functions (via ESC/POS mode) that are also available with an Epson printer or the mPOP. In Belbo, you now have 2 options for "setup":
Either: You select the printer type "mPOP" - then you can choose various fonts and maintain formatting in the receipt. Attention: Images and QR codes will no longer work and will produce very long printouts.
Or: You select the type "Star TSP". Then an image can be stored in your receipt, but it will be ignored and you will have no other formatting options.
MacOS
Installation is very simple, however, the standard printer does not provide "ESC/POS" mode and you therefore cannot use the formatting and font options in the receipt. In general, we therefore do not recommend the TSP 100 for MacOS.
This guide explains how to prepare a CCV Mobile terminal for direct connection to Belbo. The settings are made once directly on the device.
You will configure this setup once on the terminal. The general guide describes how to set up the terminal in Belbo afterwards: Connect ZVT Terminal with Belbo
Prerequisites
You are using Belbo on a computer (Windows or Mac) or an iPad.
The terminal is already in operation and manual payments have been successfully processed.
The terminal and computer/iPad are in the same WLAN network.
Step 1 of 4: Open Menu
All relevant settings are located under Favorites → Menu → Administration. Navigate there and then select Cash Register.
Step 2 of 4: Deactivate "Local Cash Register"
In the Local Cash Register section, deactivate this option (remove the checkmark).
Why? "Local Cash Register" means the terminal runs as a standalone, offline system. This must be deactivated so it can receive commands from Belbo.
Step 3 of 4: Configure Cash Register Connection and Receipt Printing
Go back to the Cash Register Connection view and remove both checkmarks there.
Now set the checkmark for Receipt Control by Terminal. Two additional options will appear – remove both additional checkmarks.
Why? "Receipt Control by Terminal" gives the terminal control over bond printing. The two additional options would redirect printing through the cash register – this is not desired here, so remove both.
Step 4 of 4: Set Terminal Type to ZVT
Set the Terminal Type to ZVT. This activates the ZVT protocol through which Belbo communicates with the terminal.
Next Step: Set Up Connection in Belbo
The terminal is now prepared for ZVT. Now set up the connection in Belbo. You will need the IP address of the terminal (read from the router) and the port (usually 20007 for CCV Mobile – if in doubt, contact CCV support).
Belbo offers the ability to directly integrate with a variety of external devices. You can seamlessly integrate printers, cash drawers, card payment terminals, and scanners into the system.
Find out about compatible devices via the following link:
To successfully connect your devices to Belbo, certain instructions must be followed. These depend on the type of your computer and the respective device. You can find all necessary installation guides here:
If you have already installed a device and are still experiencing problems, we have developed comprehensive troubleshooting guides for you. These can be accessed via the following link:
