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  • Overview
    • Getting to know Belbo
    • Location Settings
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    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
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    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
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    • Overview
    • Bonus & Loyalty Programs
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    • Overview
    • Services & Prices
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    • Inventory & Stock Count
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    • Overview
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    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
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    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Troubleshooting when using iPad and mPOP cash register

If you are using the Belbo cash register system on an iPad in combination with the mPOP cash drawer-receipt printer combination, you can check here how to solve any problems.

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Categories: Troubleshooting Hardware
Tags: Druckerprobleme, iPad, mPop

Setting up a Facebook Booking Link

If you've created a Facebook page for your business, you can link your online booking there. This gives existing and new customers who see your offers on Facebook the immediate opportunity to book a corresponding appointment at your business.
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Categories: Integration (Website, Google, Instagram, Facebook)
Tags: Facebook

Extrapolation

With the extrapolation, you get a preview of the expected sales for the current month or a definable period.

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Categories: Revenue & Reports
Tags: Umsatz, Voraussage

Cash Count Protocol

To make counting the cash inventory easier and to record the exact number of coins and bills, use the count protocol.

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Categories: Daily Closing & Reports
Tags: Geld zählen, Kassenbestand

Enter existing voucher

Vouchers that were not created via Belbo can be imported. If you do not have an import file available, you can enter legacy vouchers directly during the checkout process.

You can activate this feature under Settings > Voucher Module

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Categories: Vouchers

Customer Change Log

Let Belbo log all changes to your customer files.

You can access this area via Settings > Customer Change Log
If this function is not enabled, it can be activated via "Settings > Add Function".

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Categories: Customer Management & Records
Tags: Änderungsverlauf

Any Employee

If you want to give your customers the option to find an appointment of their choice without having to select a staff member, enable this feature.

Read more →

Categories: Setup & Settings
Tags: Beliebig, nächster freier Termin

Cash register rights

You can determine which of your employees can access the cash register with their login and which functions should be blocked.

You can access this area via Settings > Employees > Cash Register Rights

Read more →

Categories: Logins

Discounts

In Belbo you can create discounts that can be used in the cash register system and, if desired, can also be entered by your customers online.

You can access this area via Settings > Vouchers > Discounts
If this function is not activated, it can be activated via "Settings > Add function".

Read more →

Categories: Vouchers

Internal Messaging System

Your employees can send each other messages within the Belbo calendar.

You can access this area via Settings > Internal Messaging System
If this function is not activated, it can be activated via "Settings > Add Function".

Read more →

Categories: Customer Communication (Email, SMS)
Tags: Interne Nachrichten

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