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Send Round SMS

Sending a bulk SMS (to all your customers or many at the same time) costs 10 cents per SMS sent.

Go to the Marketing functions (right next to Customers) and select "Create Campaign". Here you can first enter an internal name and must select the type "Bulk SMS".

Read more →

Categories: Campaigns (Newsletter & SMS)
Tags: Massen-SMS

New Customers

To save that this is a new customer, simply click the New Customer Appointment field during the appointment entry. A small "New" indicator will then appear above the name in the calendar, and you'll know at the first appointment that you might want to introduce yourself a bit more thoroughly. Read more →

Categories: Appointment Entry & Management
Tags: anderer Nutzer, eigener Zugang, Login

Print individual appointment

You can print the appointments of your customers with the bond printer to give them to your customers as a reminder. This is especially useful for customers who have neither an email address nor a mobile phone number and therefore cannot receive email and SMS reminders.

You can access this area via Click on an appointment > Print.

Read more →

Categories: Appointment Entry & Management
Tags: aus Versehen gelöscht, was gemacht

Protocol

The protocol allows you to track what has been done in your calendar recently. This includes, for example, appointment saves, changes, and deletions.

You can access this area in the header of your calendar.
If this function is not enabled, it can be activated via "Settings > Add function".

Read more →

Categories: General Settings
Tags: Anzahl, Terminanzahl, Terminbuchen, Zukunft

Cancellation of Appointments

If you wish, you can allow your customers to cancel appointments independently.
Read more →

Categories: Appointment Entry & Management
Tags: Rhythmus, Termin buchen, Zeiteinstellung

Booking rhythm

You can set the time interval at which your customers are offered appointments during online booking. You can adjust this precisely to your company's processes and the duration of your services.

Read more →

Categories: Setup & Settings
Tags: Buchungsrhythmus, Terminrhythmus

Online Booking Design

You can customize the images and colors of your online booking page to match your company's design.

Read more →

Categories: Design
Tags: Design, Onlinebuchung

Service Sequence

Set the order of your services that will be entered into the calendar when a customer books an appointment online. Regardless of the order in which the customer selecting services online chooses the services, you can determine the order in which the services should be performed.

Application example hairdresser:
A customer selects a haircut first in the online booking and then also decides on a coloration and styling. In the calendar, the services are always entered in the order you have specified, for example "1) Coloration > 2) Cut > 3) Styling".
Application example cosmetics:
A customer books an evening makeup first and then additionally decides on lash extensions. In the calendar, the services are always entered in the order you have specified, for example "1) Lash extensions > 2) Evening makeup".

Read more →

Categories: Services & Prices
Tags: Leistungen, Reihenfolge

Special booking process

Basically, all your services are available for online booking if you have not specified within the service that it should not be available for online booking. If you only want to offer certain categories or want to ask some selection questions before the booking process, you can activate the special booking process.

Read more →

Categories: Setup & Settings
Tags: Leistungen buchbar machen, nicht online buchbar, Onlinebuchung, Onlinebuchung bearbeiten

Customer Status

You can assign each customer a customer status to distinguish your customers in the calendar or to tailor marketing measures to specific customer groups.

You can access this area via
Settings > Customers > Customer Settings > Customer Status.

Read more →

Categories: Customer Management & Records
Tags: Kunden, Kundenstatus

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