Statistics & Reports

In the Statistics & Reports section, you will find statistics on online bookings, your services and staff utilization, as well as reports on your employees' working hours, which you can download in Excel or as PDF.

You can access this section via Settings > Statistics & Reports

Available Statistics & Reports

New Customers

In the New Customers section, you will see the breakdown of your bookings by new customers/regular customer status.
More information about this statistic can be found here.

Analysis

In the Analysis section, you will see the breakdown of your bookings by gender.
More information about this statistic can be found here.

Booking List

The booking list contains the online bookings and helps you track the latest online appointment bookings. You can jump directly from the list to the calendar or to the corresponding customer file.
More information about this statistic can be found here.

Reports

Available Reports:

Message Log

Overview of all messages sent to your customers.
More information about this statistic can be found here.

Absences

To be able to enter absences in the calendar and in the schedule, you must create them first in the schedule settings.

You can access this area via
Settings > Schedule > Settings > Absences.

Create roles

Each employee is assigned a role. This simplifies the configuration of employees and rooms and equipment (more about the importance of the role).

To create a new role for an employee:

Distribute Permissions

Employees can only receive different rights if they have a user login.

Employee lock / unlock

Blocking an employee prevents them from logging into the system or being booked. Appointments and the calendar column remain intact.

You can access this area via Settings > Employee > Rights.

Delete team member

Deleting a team member is only possible if there are no future appointments for this person.

You can access this area via Settings > Staff.

Add employee

To create a schedule and display your employees in the calendar, you must first add your employees.

You can access this area via Settings > Employees.

1
Use the + Add New Employee button to enter your new employee.
2
Assign the employee a role using the predefined groups or create a new role (see also: the meaning of the role).
3
Decide whether the employee should be available for online booking (you can also select/change these settings later).
4
After entering all requested data, complete the entry by clicking "Save".

The newly added employee will now be displayed in the overview, as well as in the calendar and in the schedule.

Create new customers without appointments

In the Belbo calendar, a new customer record is created as soon as you save a new customer appointment. If you want to add individual customers without creating an appointment, you can do this in the customer overview.

You can access this area by clicking on the main menu item Customers.

Enter / release holidays

You can display statutory and religious holidays in your Belbo calendar and leave them blank during automatic shift plan transfer if you are generally closed on holidays.
Read more →