New Customers

To save that this is a new customer, simply click the New Customer Appointment field during the appointment entry. A small "New" indicator will then appear above the name in the calendar, and you'll know at the first appointment that you might want to introduce yourself a bit more thoroughly. Read more →

Print individual appointment

You can print the appointments of your customers with the bond printer to give them to your customers as a reminder. This is especially useful for customers who have neither an email address nor a mobile phone number and therefore cannot receive email and SMS reminders.

You can access this area via Click on an appointment > Print.

Protocol

The protocol allows you to track what has been done in your calendar recently. This includes, for example, appointment saves, changes, and deletions.

You can access this area in the header of your calendar.
If this function is not enabled, it can be activated via "Settings > Add function".

Cancellation of Appointments

If you wish, you can allow your customers to cancel appointments independently.
Read more →

Booking rhythm

You can set the time interval at which your customers are offered appointments during online booking. You can adjust this precisely to your company's processes and the duration of your services.

Online Booking Design

You can customize the images and colors of your online booking page to match your company's design.

Service Sequence

Set the order of your services that will be entered into the calendar when a customer books an appointment online. Regardless of the order in which the customer selecting services online chooses the services, you can determine the order in which the services should be performed.

Application example hairdresser:
A customer selects a haircut first in the online booking and then also decides on a coloration and styling. In the calendar, the services are always entered in the order you have specified, for example "1) Coloration > 2) Cut > 3) Styling".

Application example cosmetics:
A customer books an evening makeup first and then additionally decides on lash extensions. In the calendar, the services are always entered in the order you have specified, for example "1) Lash extensions > 2) Evening makeup".

Special booking process

Basically, all your services are available for online booking if you have not specified within the service that it should not be available for online booking. If you only want to offer certain categories or want to ask some selection questions before the booking process, you can activate the special booking process.

Customer Status

You can assign each customer a customer status to distinguish your customers in the calendar or to tailor marketing measures to specific customer groups.

You can access this area via
Settings > Customers > Customer Settings > Customer Status.

Statistics & Reports

In the Statistics & Reports section, you will find statistics on online bookings, your services and staff utilization, as well as reports on your employees' working hours, which you can download in Excel or as PDF.

You can access this section via Settings > Statistics & Reports

Available Statistics & Reports

New Customers

In the New Customers section, you will see the breakdown of your bookings by new customers/regular customer status.
More information about this statistic can be found here.

Analysis

In the Analysis section, you will see the breakdown of your bookings by gender.
More information about this statistic can be found here.

Booking List

The booking list contains the online bookings and helps you track the latest online appointment bookings. You can jump directly from the list to the calendar or to the corresponding customer file.
More information about this statistic can be found here.

Reports

Available Reports:

Message Log

Overview of all messages sent to your customers.
More information about this statistic can be found here.