Booking rhythm

You can set the time interval at which your customers are offered appointments during online booking. You can adjust this precisely to your company's processes and the duration of your services.

Online Booking Design

You can customize the images and colors of your online booking page to match your company's design.

Service Sequence

Set the order of your services that will be entered into the calendar when a customer books an appointment online. Regardless of the order in which the customer selecting services online chooses the services, you can determine the order in which the services should be performed.

Application example hairdresser:
A customer selects a haircut first in the online booking and then also decides on a coloration and styling. In the calendar, the services are always entered in the order you have specified, for example "1) Coloration > 2) Cut > 3) Styling".

Application example cosmetics:
A customer books an evening makeup first and then additionally decides on lash extensions. In the calendar, the services are always entered in the order you have specified, for example "1) Lash extensions > 2) Evening makeup".

Special booking process

Basically, all your services are available for online booking if you have not specified within the service that it should not be available for online booking. If you only want to offer certain categories or want to ask some selection questions before the booking process, you can activate the special booking process.

Customer Status

You can assign each customer a customer status to distinguish your customers in the calendar or to tailor marketing measures to specific customer groups.

You can access this area via
Settings > Customers > Customer Settings > Customer Status.

Statistics & Reports

In the Statistics & Reports section, you will find statistics on online bookings, your services and staff utilization, as well as reports on your employees' working hours, which you can download in Excel or as PDF.

You can access this section via Settings > Statistics & Reports

Available Statistics & Reports

New Customers

In the New Customers section, you will see the breakdown of your bookings by new customers/regular customer status.
More information about this statistic can be found here.

Analysis

In the Analysis section, you will see the breakdown of your bookings by gender.
More information about this statistic can be found here.

Booking List

The booking list contains the online bookings and helps you track the latest online appointment bookings. You can jump directly from the list to the calendar or to the corresponding customer file.
More information about this statistic can be found here.

Reports

Available Reports:

Message Log

Overview of all messages sent to your customers.
More information about this statistic can be found here.

Absences

To be able to enter absences in the calendar and in the schedule, you must create them first in the schedule settings.

You can access this area via
Settings > Schedule > Settings > Absences.

Create roles

Each employee is assigned a role. This simplifies the configuration of employees and rooms and equipment (more about the importance of the role).

To create a new role for an employee:

Distribute Permissions

Employees can only receive different rights if they have a user login.

Employee lock / unlock

Blocking an employee prevents them from logging into the system or being booked. Appointments and the calendar column remain intact.

You can access this area via Settings > Employee > Rights.