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Everything about: Hardware & Technology

Card payments with Flatpay

If you use the Belbo cash register system, you can accept any payment method that can be correctly recorded in Belbo's accounting. Some payment methods may have special features.

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Issues & Troubleshooting with Socket Mobile Scanner

Questions or issues? Write to us in the help chat!

I cannot connect my device to the scanner. What should I do?

It's possible that your scanner is still connected to another device or that the wrong mode is active. Make sure you disconnect the scanner from all devices in the Bluetooth settings.

After that, scan this code, it will reset the scanner to its factory settings.

(If scanning doesn't work, print this page and try again. These barcodes are also included in the manual that comes with the scanner.)

Now scan the barcode that activates keyboard mode:

This barcode resets the device to factory settings and HID mode. After successful scanning, the device will turn off automatically.

You can now connect the Mobile Socket Scanner CHS 7Ci to a Bluetooth-enabled device as described in the instructions above.

I want to connect my scanner to an iOS device, what do I need to do?

Continue to change the distance and angle from which you scan until you hear multiple beeps (this time the scanner will not turn off).

After you have heard approximately 3 beeps, you can go to iPad > Settings > Bluetooth and select your device there.

I want to connect my scanner to a second device, what do I need to do?

The Mobile Socket Scanner CHS 7Ci can only be connected to one device at a time. To connect it to another device, you must disconnect it from the first device in the Bluetooth settings:

  1. Turn on the CHS.
  2. Press and hold the trigger.
  3. Press and hold the power button.
  4. Release both buttons after 3 beeps have sounded.

The CHS will be unpaired and automatically turned off. The next time you turn on the CHS, it can be detected.

Printer Connection

You can connect your bond printer directly to Belbo from your Mac or PC to open the cash drawer or print a receipt directly from the checkout process.

You can access this area via Settings > Printer Connection

If this function is not enabled, it can be activated via "Settings > Add Function".

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Ingenico EC devices manual

This guide explains how to prepare an Ingenico EC device (older models from the iCT and iWL series) for direct connection to Belbo. The settings are configured once directly on the device.

For newer devices from the Desk 3500 and Move 5000 series, there is a separate guide: Desk 3500 / Move 5000 – Activate ZVT
You will perform this setup once on the terminal. For instructions on how to set up the terminal in Belbo afterwards, refer to the general guide: Connect ZVT Terminal with Belbo
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