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Ingenico EC Devices Manual

This guide explains how to prepare an Ingenico EC device (older models from the iCT and iWL series) for direct connection to Belbo. The settings are configured once directly on the device.

For newer devices from the Desk 3500 and Move 5000 series, there is a separate guide: Desk 3500 / Move 5000 – Activate ZVT

You will configure this setup once on the terminal. For instructions on how to set up the terminal in Belbo afterwards, refer to the general guide: Connect ZVT Terminal to Belbo



Prerequisites

  • You are using Belbo on a computer (Windows or Mac) or an iPad.
  • The terminal is already in operation and manual payments have been successfully processed.
  • The terminal and computer/iPad are on the same WLAN or LAN network.
  • You have the Cashier PIN (often 12345) and the Technician PIN (often 11599) at hand. If neither value is correct, request it from the hotline of your terminal provider.

Menu Navigation on the Device

Before you begin, here's a quick overview of menu operation:

  • Open menu: Press the F button twice briefly (function key, usually to the left of "0" on the numeric keypad).
  • Navigate: Arrow keys up and down.
  • Confirm: Green OK button.
  • Back / Cancel: Red X button.

After opening the menu, the following main items appear:

  1. Transaction Type
  2. Favorites
  3. Actions
  4. Settings ← Starting point for all following steps
  5. Service
  6. Additional Application
  7. Last Selection

Select Settings (item 4) and enter the Cashier PIN (often 12345). You will now see four sub-items, two of which are relevant:

  • Terminal – for ZVT mode and operating mode options (Steps 1 and 2)
  • Connection – for IP address and port (Step 3)

Step 1 of 3: Activate ZVT Mode

In this step, you will switch the terminal to ZVT mode so it can receive commands from the POS system.

  1. Go to Settings → Terminal.
  2. Select Operating Mode. The terminal will now request the Technician PIN (often 11599).
  3. Select ZVT700 and confirm with the green button.
  4. The terminal will restart automatically. Wait until it has fully booted up.

If 11599 does not work, contact the hotline of your terminal provider. You will find the number on the back of the device. Make a note of the correct steps so you can disable ZVT again if needed.

Step 2 of 3: Disable Operating Mode Options

After the restart, open Settings → Terminal → Operating Mode Options again. Set all seven options to Off:

  • Atos Card-IDs → Off
  • Login → Off
  • Status Query → Off
  • Comm. via POS → Off
  • Print via POS → Off
  • Block Print → Off
  • Closing Message (Auto) → Off

Why all off? These options control ZVT additional functions that can cause communication problems when connecting to Belbo – for example, "Login" enforces separate login before each payment, and "Comm. via POS" reroutes communication. Setting all to Off ensures a direct, trouble-free connection.

Step 3 of 3: Configure Network Connection

Open Settings → Connection. Here you configure how the terminal is reached on the network. Belbo communicates with the terminal via IP address and port.

  1. Select TCP/IP as the connection type (for WLAN devices: WLAN).
  2. Make sure the terminal has a static IP address (assigned as a static IP in the router). Note down the IP address.
  3. Check the port – for Ingenico devices, this is usually 5577 or 20007. Note down the port; you will need it in Belbo.

If needed, you can also determine the IP address and port using the "Find Device" function in Belbo under Settings → Card Terminal, which lists all accessible devices on the network.

Next Step: Set up Connection in Belbo

The terminal is now prepared for ZVT. Now set up the connection in Belbo – you will need the IP address and port from Step 3.