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    • Getting to know Belbo
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Everything about: Customers

Mark customers as children

If you offer services for children, you can configure customer records to be marked as "child".
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Send documents to customers

In Belbo you can send messages to your customers. For each appointment, the customer can receive confirmation and reminder emails. You can also send your customers direct messages. For technical reasons, most of these messages cannot have attachments. Here you will learn how you can still send documents to your customers.

Use case example:
Your customers must bring a certain document signed to the first appointment. You want to send this document to your customers in the confirmation email so they can print and sign it before the appointment.

Read more →

Reminder

With the follow-up function, you can display customer files in the calendar to keep important tasks in view.

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Dokumentenverwaltung in der Kundenakte

Mit der Dokumentenverwaltung können Sie digitale Dokumente zu Ihren Kundenakten hinzufügen, sodass Sie später für jeden Mitarbeiter einsehbar sind.

In diesen Bereich gelangen Sie über Einstellungen > Dokumentenverwaltung
Sollte diese Funktion nicht aktiviert sein, kann sie über „Einstellungen > Funktion hinzufügen“ aktiviert werden.

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Contact selected customers

If you want to contact or export selected customer groups, Belbo offers various options to filter your customers.
Read more →

Send Marketing SMS to Customers

With hairlist it is very easy to contact all or specific customers in your client file via SMS. An SMS of 160 characters costs you 10 cents each, regardless of which subscription plan you are on - these will be listed in your next invoice. With round-robin SMS you can reach all your customers for whom the corresponding contact details are stored in the customer file. The prerequisite for marketing SMS is that the SMS module is activated in your account (you must not be in DEMO mode) and that you have already successfully sent reminder SMS.

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Print Recipes

You can print the recipes from the last three appointments of a customer. This way you can take the printout with you for color mixing or prepare better for the customer. You must set up the recipe printing first.

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SMS App

With the SMS app, you can send confirmation and reminder SMS messages from your own mobile phone with an SMS flat rate and save costs.

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Color Formulas in belbo

In the hair salon, individual color formulas can be created for each customer so that the formulas already used can be looked up during a later visit by the customer.

You can access this area via Settings >
If this function is not activated, it can be edited via "Settings > Customer Settings".

Read more →

Advanced Customer File

You can customize your customer records in Belbo in many ways to suit your needs. You can create additional fields or tabs to store any definable customer data you want.

You can access this area via Settings >
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

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