It can happen that customers contact you if they cannot find certain emails in their mailbox. These include, for example:
However, it can also be Belbo system emails that you, as the owner of a Belbo calendar, expect to find but cannot. These include, for example:Read more →
If you offer services for children, you can set up customer records to be marked as "child".
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In Belbo you can send messages to your customers. For each appointment, the customer can receive confirmation and reminder emails. You can also send your customers direct messages. For technical reasons, most of these messages cannot have attachments. Here you will learn how you can still send documents to your customers.
With the follow-up function, you can display customer files in the calendar to keep important tasks in view.
With document management, you can add digital documents to your customer records so that they can be viewed later by each employee.
If you want to contact or export selected customer groups, Belbo offers various options to filter your customers.
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With hairlist it is very easy to contact all or specific customers in your client file via SMS. An SMS of 160 characters costs you 10 cents each, regardless of which subscription plan you are on - these will be listed in your next invoice. With round-robin SMS you can reach all your customers for whom the corresponding contact details are stored in the customer file. The prerequisite for marketing SMS is that the SMS module is activated in your account (you must not be in DEMO mode) and that you have already successfully sent reminder SMS.
You can print the recipes from the last three appointments of a customer. This way you can take the printout with you for color mixing or prepare better for the customer. You must set up the recipe printing first.
Read more →With the SMS app, you can send confirmation and reminder SMS messages from your own mobile phone with an SMS flat rate and save costs.
In the hair salon, individual color formulas can be created for each customer so that the formulas already used can be looked up during a later visit by the customer.