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SMS App

With the SMS app, you can send confirmation and reminder SMS from your own mobile phone with an SMS flat rate and save costs.



Requirements:

  • Your location is in Germany or Austria.
  • You have a current Android phone.
  • On your phone, you must enable that you are allowed to install apps downloaded from the internet.
  • Download and install this app: SMS app from Belbo
  • Enter the prefix of your account. ATTENTION: If your calendar URL is for example: "https://mycompany.belbo.com/office", then enter only "mycompany" as the address. Please omit ".belbo.com".
  • Click on the location where SMS sending should be carried out.
  • Enable the checkbox "Enable background sending"
  • Only if the numbers in the app increase does SMS sending work.
  • You can see in the SMS outbox which SMS were sent.
  • Enable that the app is allowed to run in the background. This setup is very difficult and very device-dependent. A possibly outdated guide is available below. Search the internet for your mobile phone model for instructions on how to allow background activity for apps.


This function requires a special setup and cannot be activated without further configuration! If you only activate it without setting up the SMS app, no SMS will be sent!

https://www.youtube.com/shorts/ddLLQ2GnjOU

Troubleshooting

It is very likely that sending issues are due to a local setting on your phone.

  • Open the settings on your phone.
  • Tap on Apps or Apps & Notifications.
  • Find the app for which you want to change permissions and tap on it.
  • Select Permissions.
  • Look for the SMS option.
  • Tap on SMS and decide whether you want to allow or not allow.


For more information on: App restrictions in the background on various Android devices

Disable battery optimization on your phone for the app

Your phone's operating system may disable background processes and apps to save battery. Therefore, it shuts down the SMS app when it appears to be inactive.

You can prevent this by following the procedure described in this article: Keep apps running in the background – here's how

Categories: Customer Communication (Email, SMS)
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