belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods Sold & Expenses
    • Overview
    • Setup & Settings
    • Design
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    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Privacy Settings Overview

In the data protection settings, you can make some important settings that help you comply with the legal data protection requirements according to the GDPR.

You can access this area via Settings > Location Management > Data Protection Settings

Data Requests

Your customers have the right to request the data stored about them or to have it deleted. Part of the regulation is that according to the GDPR, you only have a certain time period to fulfill this request.

Read more →

Categories: Data Protection (GDPR)

Data Protection Settings: Extensions

You can add your own passages to the data protection terms shown to your customers on your online booking page.

Read more →

Categories: Data Protection (GDPR)

Privacy Settings: Data Protection Officer

If you have appointed a data protection officer in your company, you can enter this person's data in the Belbo system.

Read more →

Categories: Data Protection (GDPR)

Mark customer fields as trade secrets (GDPR)

According to the General Data Protection Regulation, your customers have the right to retrieve the data that is processed about them. With Belbo, you have the option to comply with this request in accordance with the law. Customers can either view their own data directly or express this request in the profile area of the booking interface. The customer then receives their data in the requested format. According to § 14 GDPR (paragraph 5), some exemption regulations apply to the data, in which professional secrecy is explicitly mentioned.

Read more →

Categories: Data Protection (GDPR)

Export customers

You can access this area via Settings > Account > Export Customers

You can export your customers at any time to import the list into third-party programs or save it locally.

This is only permitted for employees who have the appropriate permissions.

Read more →

Categories: Export Overview

Open cash drawer when printing

To open the cash drawer during the checkout process, there are several options:

  • Open cash drawer via button from Belbo
  • Cash drawer opens automatically when printing via the receipt printer

This article describes the second option. Have you already successfully installed your receipt printer? Congratulations! Now let's move on to the configuration.

Read more →

Categories: Cash Register Settings

Finding Deleted Appointments

You can always track whether and when employees or customers have deleted appointments.

Read more →
Categories: Appointment Entry & Management
Tags: gelöschte Termine, Termin gelöscht, Termine finden

Vouchers: create general PDF template

If you use vouchers that you want to sell in your voucher shop or print on-site for your customers, you can create a template that will be used automatically.

You can access this area via Settings > Vouchers.
If this function is not enabled, it can be activated via "Add function".

Read more →

Categories: Vouchers

Belbo Cash Register System Overview

With the Belbo cash register system, you can bill appointments and regular customers directly in your Belbo calendar and send your monthly statements to your tax advisor in DATEV format. This article gives you an overview of all important cash register functions and how to use them.

Belbo Kalenderhandbuch

Belbo Kassenhandbuch

For detailed information about the Belbo cash register system, please refer to our cash register documentation (PDF).

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Categories: Cash Register Settings

Booking App for Your Customers

Offer your customers their own smartphone app! This way you're always present on your customers' favorite device that's heavily used. Publish news and information about your business and give your customers the opportunity to book appointments independently. This means service for the customer and relief for your team.

Read more →

Categories: Setup & Settings
Tags: Buchungs-App

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