belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods Sold & Expenses
    • Overview
    • Setup & Settings
    • Design
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    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Export customers

You can access this area via Settings > Account > Export Customers

You can export your customers at any time to import the list into third-party programs or save it locally.

This is only permitted for employees who have the appropriate permissions.

Read more →

Categories: Export Overview

Open cash drawer when printing

To open the cash drawer during the checkout process, there are several options:

  • Open cash drawer via button from Belbo
  • Cash drawer opens automatically when printing via the receipt printer

This article describes the second option. Have you already successfully installed your receipt printer? Congratulations! Now let's move on to the configuration.

Read more →

Categories: Cash Register Settings

Finding Deleted Appointments

You can always track whether and when employees or customers have deleted appointments.

Read more →
Categories: Appointment Entry & Management
Tags: gelöschte Termine, Termin gelöscht, Termine finden

Vouchers: create general PDF template

If you use vouchers that you want to sell in your voucher shop or print on-site for your customers, you can create a template that will be used automatically.

You can access this area via Settings > Vouchers.
If this function is not enabled, it can be activated via "Add function".

Read more →

Categories: Vouchers

Belbo Cash Register System Overview

With the Belbo cash register system, you can bill appointments and regular customers directly in your Belbo calendar and send your monthly statements to your tax advisor in DATEV format. This article gives you an overview of all important cash register functions and how to use them.

Belbo Kalenderhandbuch

Belbo Kassenhandbuch

For detailed information about the Belbo cash register system, please refer to our cash register documentation (PDF).

Read more →

Categories: Cash Register Settings

Booking App for Your Customers

Offer your customers their own smartphone app! This way you're always present on your customers' favorite device that's heavily used. Publish news and information about your business and give your customers the opportunity to book appointments independently. This means service for the customer and relief for your team.

Read more →

Categories: Setup & Settings
Tags: Buchungs-App

Switch to Belbo

Belbo is a management tool for hair salons, cosmetic studios and fitness studios. This includes point of sale systems for hair salons, cosmetics and sports, a calendar with online booking and comprehensive additional features that make business operations easier.
If you want to switch from another system to Belbo, you can – depending on the system – export data to import it into Belbo.

Read more →

Categories: Switch to Belbo

Selection of multiple employees in online booking

If you offer services that can be performed by multiple employees, you can allow customers to select more than one employee online as well.

You can access this area via Settings > Select Multiple Employees
If this function is not enabled, it can be activated via "Settings > Add Function".
Use case example:
You offer both waxing and manicure. A customer who books both services in one appointment can choose a different favorite employee for each of these services.

Read more →

Categories: Setup & Settings

SMS OTP

If you want to ensure that the mobile phone number provided by the customer is correct, you can activate SMS-TAN. Only after entering the TAN can the user register or book appointments. Customers can neither intentionally nor accidentally enter an incorrect mobile phone number.

You can access this area via Settings > SMS TAN Procedure
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: Customer Communication (Email, SMS)
Tags: SMS, SMS-Tan

Cash Register: Barometer

With the barometer, you get an overview of your sales, divided among your employees. This is useful, for example, for calculating commissions.

Read more →

Categories: Daily Closing & Reports

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