In the data protection settings, you can make some important settings that help you comply with the legal data protection requirements according to the GDPR.
Data Requests
Your customers have the right to request the data stored about them or to have it deleted. Part of the regulation is that according to the GDPR, you only have a certain time period to fulfill this request.
Activation of Data Requests
We recommend enabling data requests. In this case, your customers have the option to request their own data or to have it deleted in compliance with the GDPR. This way you fulfill the legal requirements without having to personally handle such requests. You will be notified in case of a request or deletion. This allows you to also remove the customer from other systems you use. Since you are subject to retention obligations as a service provider, the data required for this requirement will be retained in any case. However, the customer file will be deleted from the database.
If you disable this function and select manual sending, you must become familiar with the legal regulations and promptly fulfill the customer's request accordingly.
Marketing
If you want to use the marketing functions, you must ensure that all customers who have active marketing consent have also given legally compliant consent. If you do not plan to use Belbo's marketing functions, you do not need to enable this field.
Email Address for Notifications
Whenever a customer performs or requests a data request or deletion, you will receive a notification at the email address listed above. This allows you to also remove the customer from other systems where you have stored the customer's data.
Marketing Consent
If you had already granted marketing consents before the GDPR came into effect on 25.05.2018, you can use the sending of retroactive marketing consent to legally determine whether the marketing emails also correspond to the customer's wishes.