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Everything about: Calendar & Appointments

Calendar settings: Calendar display

Customize your calendar according to your wishes.

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Calendar settings: Overview – Calendar order

Normally, the order of your employees is determined by the arrangement of all team members in the employee overview.

However, if you also display rooms or equipment in the calendar, use this view to be able to bring all calendar columns into the desired order.

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Waitlist notification

Here you can determine which team members will be notified via the Internal Messaging System when a waiting list entry is created.

Please note that only team members who have been assigned their own login can be selected. You can do this in the Employee Record.

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Calendar settings: Overview

In the calendar settings, you can customize the appearance and behavior of your Belbo calendar precisely to your needs.

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Appointment Follow-up

With the settings in appointment follow-up, you have the option to automatically add blocking times at the end of an appointment. These are blocked in terms of time and prevent a direct follow-up appointment. The goal could be:

  • Recovery time for employees
  • Recovery time for customers
  • Cleaning of rooms

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Manually plan availability for your rooms and devices

To use rooms and equipment in the calendar and block them in parallel to specific services, you must enter availability for them. These behave just like the work schedules for your employees.

You can access this area via the main menu item Work Schedule

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Intelligent appointment scheduling

According to the default settings, all permitted appointments are available to your customers online as well. With the appointment offer settings, this can be adapted to your philosophy.
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Waitlist

In the waiting list, you can register customers who want an appointment on a day that is already fully booked. As soon as an appointment is deleted, the calendar alerts you that there is an interested customer for the newly available appointment.
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Create categories for rooms and equipment

Basically, rooms and equipment also have a category. These categories are very helpful when you have multiple rooms or equipment that serve the same function.
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Booking list

The booking list contains your online bookings and allows you to track your recent online appointment bookings. You can jump directly from the list to the calendar or to the corresponding customer file.

Read more →

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