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    • Getting to know Belbo
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    • Calendar View & Navigation
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    • Multiple Locations & Head Office
    • Manage Employees
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    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
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    • Overview
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    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Send Marketing SMS to Customers

With hairlist it is very easy to contact all or specific customers in your client file via SMS. An SMS of 160 characters costs you 10 cents each, regardless of which subscription plan you are on - these will be listed in your next invoice. With round-robin SMS you can reach all your customers for whom the corresponding contact details are stored in the customer file. The prerequisite for marketing SMS is that the SMS module is activated in your account (you must not be in DEMO mode) and that you have already successfully sent reminder SMS.

Read more →

Categories: Customer Communication (Email, SMS)

Print Recipes

You can print the recipes from the last three appointments of a customer. This way you can take the printout with you for color mixing or prepare better for the customer. You must set up the recipe printing first.

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Categories: Customer Management & Records

Define exceptions for assistant steps in Belbo

In Belbo you can specify that certain steps of a service are performed by an assistant. You can also define exceptions if certain employees should perform this step themselves.

Use case example:
If a top stylist books the "Color & Cut" service, applying the color is assigned to an assistant. However, if an employee with the Junior Stylist role performs the same service, they apply the color themselves.

Read more →

Categories: Services & Prices
Tags: Assistenz, Ausnahme

View employee turnover

You can view employee sales in many places. Depending on whether you also use the cash register system, you can quickly and easily compare employee sales groups. Here is an overview.

Read more →

Categories: Manage Employees

Product Export

There are various options available for exporting your current inventory. The simplest is to perform a so-called product export.

To perform the product export, you need to do the following:

Read more →

Categories: Products

Login to online booking is not working anymore

If a customer suddenly reports that they can no longer log in, this can have many reasons. Please check the following possibilities together with the customer:Read more →

Categories: Troubleshooting Hardware

Inventory Consumption Report

For a very detailed listing of all inventory movements, the inventory consumption report is suitable. The prerequisite is that you are using the cash register system and have activated the inventory management system.

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Categories: Material & Costs
Tags: Warenverbrauch

Password forgotten

You have forgotten your access credentials and can no longer log into your app or calendar? You have the following options.

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Categories: Logins

Cash Register: Special Functions

Please set the special settings here. Ask us if you have any questions about the various options.

Read more →

Categories: Cash Register Settings & Hardware

SMS App

With the SMS app, you can send confirmation and reminder SMS messages from your own mobile phone with an SMS flat rate and save costs.

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Categories: Customer Communication (Email, SMS)

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