Define exceptions for assistant steps in Belbo

In Belbo you can specify that certain steps of a service are performed by an assistant. You can also define exceptions if certain employees should perform this step themselves.

Use case example:
If a top stylist books the "Color & Cut" service, applying the color is assigned to an assistant. However, if an employee with the Junior Stylist role performs the same service, they apply the color themselves.

View employee turnover

You can view employee sales in many places. Depending on whether you also use the cash register system, you can quickly and easily compare employee sales groups. Here is an overview.

Product Export

There are various options available for exporting your current inventory. The simplest is to perform a so-called product export.

To perform the product export, you need to do the following:

Login to online booking is not working anymore

If a customer suddenly reports that they can no longer log in, this can have many reasons. Please check the following possibilities together with the customer:Read more →

Inventory Consumption Report

For a very detailed listing of all inventory movements, the inventory consumption report is suitable. The prerequisite is that you are using the cash register system and have activated the inventory management system.

Password forgotten

You have forgotten your access credentials and can no longer log into your app or calendar? You have the following options.

Cash Register: Special Functions

Please set the special settings here. Ask us if you have any questions about the various options.

SMS App

With the SMS app, you can send confirmation and reminder SMS messages from your own mobile phone with an SMS flat rate and save costs.

Printer Connection

You can connect your bond printer directly to Belbo from your Mac or PC to open the cash drawer or print a receipt directly from the checkout process.

You can access this area via Settings > Printer Connection

If this function is not enabled, it can be activated via "Settings > Add Function".

Troubleshooting When Using PC and mPOP Register

If you use the cash register system via a PC in combination with the mPOP cash drawer-receipt printer combination, you can find solutions to problems here.