belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of Goods & Expenses
    • Overview
    • Design & Texts
    • Setup & Settings
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings & Hardware
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
Skip to content

Set up Instagram Online Booking

You can also embed your location's online booking directly on Instagram.

Read more →
Categories: Integration (Website, Google, Instagram, Facebook)

Add payment method

If you want to add additional payment methods to the payment methods selectable in your cash register, you can do this yourself.

You can access this area via Settings > Custom Chart of Accounts
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: Checkout process

mPOP Cash Register Installation for Android

Cash register installation using an Android device is not intended. Please print receipts via computer or notebook. You can certainly use the Android device as a cash register device and prepare & collect the receipt. However, printing and cash drawer opening must then be done via the location computer.
Read more →

Categories: Printer, Scanner & POS Devices

Arbitrary Employee Prioritization

If you use the "Any Employee" feature, customers do not need to choose a specific employee during online booking. This simplifies the booking process for new customers. To determine how your available employees should be prioritized for this type of booking, you can use the "Any Employee Prioritization" feature.

Read more →
Categories: Setup & Settings

Sales Bonus - Explained in Practice

You want to offer a bonus program in which the customer can collect points and then convert them into a discount once a certain number of points has been reached. Here you will learn how to do this.

Example:

  • Goal: You want to grant 1 point for every €15 of turnover.
    Implementation: In this case, you need to divide 1 by 15 to get the factor for the points. Enter this value into the first field of the bonus program. Here you enter the value 0.066666. After saving, the decimal places may no longer be fully displayed.
    Please note that if you save again, the decimal places will then disappear.
  • Goal: Each point should now be convertible into an amount. For example, 22 points should equal 15 euros.
    Implementation: In this case, you need to divide 15 by 22 to get the redemption factor. Enter this value into the second field of the bonus program. Here you enter the value 0.68181.
  • Goal: You want to only allow redemption from a certain number of points onwards (e.g. 22).
    Implementation: Enter the value 22 in the "Redeemable from minimum points" field.
  • Goal: You want to only allow redemption from €50 onwards.
    Implementation: Divide 50 by the redemption factor (in this case 0.68181) and enter this rounded value in the "Redeemable from minimum points" field.
  • Goal: You want to limit the maximum point redemption. For example, you want to grant a maximum discount of €30 per appointment.
    Implementation: Enter 30 in the "Maximum redeemable amount per appointment" field.
    Here you can only enter round amounts.

Here you can see the values stored for the example above:

Read more →

Categories: Revenue & Reports

Print or save content

It may happen that you want to print or save content or tables as a PDF that do not have their own export function. Here you can use the "Print" function of your browser.
Read more →

Categories: Printer
Tags: ausdrucken, drucken, PDF drucken, Tabelle drucken

Staff-Specific Times

In Belbo you set a duration for each of your services. You can configure that certain employees receive more or less time for individual steps of a service. This is useful, for example, for new employees who need a bit more time or long-time employees who can perform a service faster.Read more →

Categories: Services & Prices
Tags: Ausnahmen

Automatic Posting for Online Payment

In the online payment settings, you can specify that online payments should be automatically recorded in the cash register. Here we explain what the advantages and disadvantages of this posting are and what the alternative is.

You can access this area via Settings > Online Payment > Posting If this function is not enabled, it can be activated via "Settings > Add Function".
Read more →
Categories: Online payment

Reminder Overview

If you want to check which of your customers will receive a reminder for your appointment, you can use the reminder overview.

Read more →

Categories: Customer Communication (Email, SMS)

Correct daily closing

Ideally, a carefully verified daily closing is created each day, which requires no subsequent correction. Should a correction be necessary, you can recreate daily closings already created in Belbo. This article describes how to do this technically. Please note the applicable laws in your country. You may violate legal regulations with retroactive corrections.
Read more →

Categories: Daily Closing & Reports

Post navigation

← Older posts
Newer posts →
This manual is a service by belbo. Legal notice