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Law: Customer Message Error Messages

You can access this area via Settings > Staff > Permissions

Reminder and confirmation emails are important for your customers.

With the "Customer Messages Error Notifications" permission, you will receive notifications when a dispatch fails. This notification lands in your "Internal Messages" if you have enabled this feature.

Example:

  • A customer has a new mobile number and the reminder SMS no longer arrive.
You can find an overview of the meaning and assignment of permissions here.

Have a question? Ask it here.