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Services›Vouchers

Vouchers

Feature: Customers › Vouchers & Discounts › Settings

In the voucher module you will find an overview of vouchers already created or sold. If you use the cash register, you will find all vouchers sold via the cash register here.

Before using the voucher module

To manage your vouchers in the Belbo calendar, please first activate this function under "Settings" in the search field. Once activated, you can access the voucher module via the main navigation:

Before you can use vouchers, first create the desired voucher templates.
For instructions on creating voucher templates, see here

Creating vouchers

After creating voucher templates, you can create new vouchers. If you use the Belbo cash register, vouchers are sold via the cash register and not created manually! In this case, you will not find a corresponding button in the voucher module.

If you do not use the cash register system and still do not see a button, the cash register is probably still activated.

Gutscheinshop-Übersicht mit 4 verfügbaren Wertgutscheinen in Preisen von 20€ bis 150€ zum Online-Kauf

If you do not use the Belbo cash register system, you can manually enter your issued vouchers to keep track of your vouchers.

  1. Click on Vouchers in the top right of the calendar.
  2. Click on + Create Voucher and select a template.
  3. Change the issue date if necessary and set the voucher value.
  4. Save the voucher and write the specified number on the customer's paper voucher.

Issuing vouchers in paper form to your customers

If you already have paper voucher templates, note the number generated when creating it on the voucher you give to the customer. This way you can see exactly when and if it was redeemed or partially redeemed in the voucher overview and how much of the voucher value is left if applicable. If you want to print your vouchers yourself, you can upload a PDF template in each voucher template. You can download a sample template here. If you also want to sell vouchers online, you can set up your own voucher shop.

Redeeming vouchers

Attention: If you use the Belbo cash register system, you must redeem vouchers via the cash register system and not in the voucher module.

If you do not use the Belbo cash register system, you can record a voucher redemption in the voucher module.

  1. Click on Vouchers in the top right of the calendar.
  2. Select the voucher that the customer wants to redeem. You can also find it using the search field by entering the voucher number.
  3. Click on + Redemption and add the value to be redeemed. This can also be a partial redemption.
  4. After saving, you will see the total value of the voucher as well as the amount already redeemed.
Tabelle mit Gutscheinübersicht zeigt Gutscheinnummer K-000001 mit Beschreibung, Wert von 50,00 € und Eingelöst von 25,00 €

More articles on the topic of vouchers

Online Vouchers
Under Online Vouchers you can set voucher codes yourself, which your customers can redeem during online booking. For detailed information on Online Vouchers, see here.
Voucher Status
For detailed information on the Voucher Status, see here.

Settings

Voucher Number Prefix

In the voucher settings you can set an abbreviation that will be placed before your voucher numbers. This can be the current year or your company's initials.

Categories: Vouchers
Tags: Gutscheine

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