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Book services multiple times

If you offer services that should be selectable multiple times in the online booking, you can set this up.

Application example:
You offer piercing services in your business. Customers who want to book several piercings within one appointment can specify the number in the online booking.
You can access this area via
Settings > Book services multiple times
If this function is not activated, it can be activated via "Settings > Add function".
Note:
If your goal is to offer a "couple's massage" or similar, we recommend this article: Best practice: Couple appointments

Read more →

Categories: Services & Prices
Tags: Leistungen mehrfach buchen

Table columns

In your customer overview, you can see a table with important data for each displayed customer. You can customize this table yourself and define exactly which data you want to display in the overview.

You can access this area via Settings > Customer Settings
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: General Settings
Tags: eigene Tabelle, Tabelle sortieren

Card index tab

You can add custom customer fields to each customer file. You can organize these in tabs to make all information clearly arranged in each customer file.

You can access this area via Settings > Extended Customer File
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: Customer Management & Records
Tags: Karteireiter, Kundenfelder

Pre- and Post-Preparation Times

With the pre- and post-processing times, you automatically create breaks before and/or after each appointment. The post-processing time gives you rest or cleaning breaks after an appointment, while the pre-processing time blocks time immediately before it.

You can access this area via Settings > Pre- and Post-Processing Times
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: Services & Prices
Tags: Nachbereitung, Pause nach Termin

Booking Limit

Basically, your customers can find all available appointments that fall within your employees' working hours. With the booking limit function, you can restrict these options so that only a certain number of bookings are allowed.

You can access this area via Settings > Booking Limit If this function is not enabled, it can be activated via "Settings > Add Function".
Read more →
Categories: Appointment Entry & Management
Tags: Buchungslimit, Terminanzahl beschränken

Exposure Times

If your services require processing times during which the employee can serve another customer, you can add and manage these in your Belbo calendar.

You can access this area via Settings > Processing Times
If this function is not enabled, it can be activated via "Settings > Add Function".

Read more →

Categories: Services & Prices
Tags: Einwirkzeit, Pause in Termin

Manual data disclosure on customer request

Your customers have the right to view all data stored about them. As a processor of this data, you must comply with the legally specified deadline to fulfill your customer's request in this regard. If you fail to provide the data, severe penalties threaten. Belbo supports you in complying with this request in accordance with the law.

Please note in this context Article 15 GDPR

Read more →

Categories: Data Protection (GDPR)

Manual Data Deletion on Customer Request

Your customers have the right to request the deletion of all data stored about them. As a processor of this data, you must comply with the legally defined deadline to fulfill your customer's request. If you do not delete the data, severe penalties are threatened. Belbo supports you in complying with this request in accordance with the law.

If you would like to test this process once, please use an email address that has not been used in the calendar before. If you test this with your own login through to the end, it will be completely deleted and you will no longer be able to log in to Belbo.

Please note in this context Article 17 GDPR

Read more →

Categories: Data Protection (GDPR)

Appointment Export

You can export your appointments stored in Belbo.

You can access this area via Settings > Statistics & Reports

Read more →

Categories: Export Overview

Privacy Requests

Your customers have the right to view all data stored about them or to have it deleted. As a processor of this data, you must comply with the legally specified deadline to fulfill your customer's request. If you fail to provide or delete the data, severe penalties are threatened. Belbo supports you in complying with this request in accordance with the law.

Please note in this context Articles 16 – 20 GDPR

Read more →

Categories: Data Protection (GDPR)

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