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Everything about: Marketing & Customer Loyalty

Marketing and Customer Retention

With the Belbo calendar, you have numerous options to increase your customer loyalty. We present them all together so that you can fully exploit your marketing potential with the Belbo calendar.
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Marketing Functions: Newsletter and Round-SMS

With newsletters and round SMS, you can reach all your customers for whom the corresponding contact data is stored in the customer file.

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Automatic Emails

With automatic emails, you can send birthday greetings to your customers or win back customers who haven't visited you in a while. Without having to remember to do it yourself each time.

You can access this area via Settings > Automatic Customer Reactivation. If this function is not enabled, it can be activated via "Add function".
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Marketing Functions

With the marketing functions, you can send your own newsletters or broadcast SMS messages to your customers.

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Past Campaigns

Here you can see a list of your past campaigns. You can also use the campaigns again as templates for new ones.

Current Campaigns

Here you can manage your marketing activities via SMS or emails. You can use it to communicate, for example, new services or products, special events or open house days, etc.
Furthermore, you can decide whether all customers receive these messages or only specific ones.
Please note that additional costs will incur when using this feature (2 cents / email).

Automatic Birthday Wishes

If you want to send birthday greetings to your customers, you can create a birthday email for this purpose. This email will be automatically sent to each customer on their birthday.

You can access this area via
Settings > Automatic Birthday Email.
If this function is not activated, it can be activated via "Add Function".

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News

You can publish news that will appear on your online booking page as well as in your Belbo customer app.

You can access this area via Settings > Marketing Functions > News.

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Send Round SMS

Sending a bulk SMS (to all your customers or many at the same time) costs 10 cents per SMS sent.

Go to the Marketing functions (right next to Customers) and select "Create Campaign". Here you can first enter an internal name and must select the type "Bulk SMS".

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