Everything about: Cash Register & Accounting

Split Payment

This video briefly explains how to perform a split payment in Belbo:

Negative cash balance in the daily closing

It can happen that your cash register shows a negative cash balance and saving the daily closing is not possible. Here we explain the causes and how to fix them.

Create shortage invoice

If a person does not appear at the scheduled appointment and you would like to issue a cancellation invoice, you can do this in the Belbo cash register system.

Upload receipts for cash expenses

For each expense, you can now upload a PDF, image or similar to have the original receipts for the expenses readily available.

To do this, go to your cash register module under Expenses, create a corresponding expense, and then you can add your receipt by clicking the Add Document button.

Split revenue of a service between 2 employees

If you offer services that involve two people working simultaneously, the revenue generated must usually also be allocated to these two people. If the service costs €100, for example, this amount can be distributed equally between the employees, or for example also 30/70. We explain how to do this here.

Cash register report

Cash register operators in Germany must submit a cash register notification in accordance with §146a AO once on 31.7.2025 when starting to use each register. This notification can be submitted either through a tax advisor or through Belbo.
We currently charge a one-time fee of €39.00 for the cash register notification via Belbo.

Alternatively, the notification can of course also be submitted via the tax office. However, in the case of updates or changes, you would have to take care of it yourself, since Belbo would then not automatically process the changes.

Edit Sales Tax

If the small business exemption applies to you, or if you have recently become subject to sales tax, you can quickly and easily change the sales tax rates for your services and products.

Rebook appointment with down payment

If a customer misses an already paid appointment, you can graciously transfer the payment to a new appointment. Here's how to proceed:

Option 1: On the day of the paid appointment

Cancel the missed appointment
Remove all services from the appointment and use the "Deposit" function
Enter the paid amount and complete the process with the payment method of the original appointment.
For future appointments of the customer, the deposit can then be redeemed.

Option 2: The paid appointment is in the past

From an accounting perspective, past appointments cannot be cancelled. In that case, proceed as follows:

Cashier process: Link gift card

If you offer gift voucher cards with a barcode already printed on them and which should be loaded when purchasing a gift voucher, you can link these cards with the gift vouchers sold in Belbo. When redeeming, the card can be scanned to deduct the redeemed amount from the balance.

Customer Credit

With Belbo you can grant customer credit. The customer can then pay the next time. How you can pay "On Account" you can find out here. This article is about the customer paying in the following appointment by cash, EC credit card or similar.