Everything about: Cash Register & Accounting

Cash register balance falls below fixed cash register balance

If there are little or no cash receipts on a given day, but customers pay by card and give a tip that is immediately withdrawn from the cash register, the cash register balance may fall below the defined fixed cash register balance. This is fundamentally not an error and does not need to be corrected – here we explain why this happens and what options you have if you still want to avoid it.

Split Payment

This video briefly explains how to perform a split payment in Belbo:

Negative cash balance in the daily closing

It can happen that your cash register shows a negative cash balance and saving the daily closing is not possible. Here we explain the causes and how to fix them.

Create shortage invoice

If a person does not appear at the scheduled appointment and you would like to issue a cancellation invoice, you can do this in the Belbo cash register system.

Upload receipts for cash expenses

For each expense, you can now upload a PDF, image or similar to have the original receipts for the expenses readily available.

To do this, go to your cash register module under Expenses, create a corresponding expense, and then you can add your receipt by clicking the Add Document button.

Split revenue of a service between 2 employees

If you offer services that involve two people working simultaneously, the revenue generated must usually also be allocated to these two people. If the service costs €100, for example, this amount can be distributed equally between the employees, or for example also 30/70. We explain how to do this here.

Cash register report

Cash register operators in Germany must submit a cash register notification according to §146a AO once on 31.7.2025 when starting to use each cash register. This notification can be submitted either via your tax advisor or via Belbo.

Alternatively, the notification can of course also be made via the tax office. However, in case of updates or changes, you would have to take care of it yourself, since Belbo would then not automatically process the changes.

Edit Sales Tax

If the small business exemption applies to you, or if you have recently become subject to sales tax, you can quickly and easily change the sales tax rates for your services and products.

Reschedule Prepaid Appointment

If a customer misses or cancels an appointment that has already been paid in advance, you can graciously transfer the prepaid credit to a new appointment. Depending on whether the original appointment is still on the same day or is already in the past, you proceed slightly differently.

Variant 1: On the day of the prepaid appointment

1
Cancel the missed appointment (see also Appointment status change to "Cancelled" – No Show).
2
Remove all services from the appointment and use the "Store prepayment" function (details see Prepayments for future appointments).
3
Enter the prepaid amount and complete the process with the payment method of the original appointment.
4
The stored prepayment can subsequently be redeemed at a new appointment of the customer.

Variant 2: The prepaid appointment is in the past

From an accounting perspective, past appointments can no longer be cancelled. In this case, proceed as follows:

Cashier process: Link gift card

If you offer gift voucher cards with a barcode already printed on them and which should be loaded when purchasing a gift voucher, you can link these cards with the gift vouchers sold in Belbo. When redeeming, the card can be scanned to deduct the redeemed amount from the balance.