Everything about: Online Booking

Multilingualism

If you have multilingual customers, you can add additional languages for online booking and the messages your customers receive.

You can access this area via Settings > Multilingual
If this feature is not enabled, it can be activated via "Settings > Add Function".

Booking App for Your Customers

Offer your customers their own smartphone app! This way you're always present on your customers' favorite device that's heavily used. Publish news and information about your business and give your customers the opportunity to book appointments independently. This means service for the customer and relief for your team.

Selection of multiple employees in online booking

If you offer services that can be performed by multiple employees, you can allow customers to select more than one employee online as well.

You can access this area via Settings > Select Multiple Employees
If this function is not enabled, it can be activated via "Settings > Add Function".

Use case example:
You offer both waxing and manicure. A customer who books both services in one appointment can choose a different favorite employee for each of these services.

Online Booking Overview

With Belbo Online Booking, you can give your customers the opportunity to book appointments themselves at any time. You have very precise control options for how and when your customers can book these appointments. This allows you to customize online booking to your preferences. Everything is possible, from "Any customer can book all services at any time without login" to "Only selected regular customers I choose may book specific services on specific days".

Important articles on online booking:

Online Payment

You can enable online payment for customers who book appointments with you online.

Online Booking Settings: Appointment Highlighting

If you offer special appointments on certain days, you can mark these times with color.

Application example:
In your gym, customers can train on their own. However, on some days a trained back trainer is on site who can support your customers during training and answer questions. So that customers can recognize these appointments and book them specifically, you mark these times with color.

Online booking for different customer groups

If you wish, you can create different online booking processes for various customer groups.

Use case example:
If you want to offer your regular customers different prices and services than your new customers, you can create different booking processes for both customer groups. When a new customer logs in, she will only see the prices and services intended for new customers.

Online booking settings: employee order

In the employee order, you can determine the order in which your employees are suggested to the customer. The employees are initially arranged in the same order as they appear in the employee overview.
Read more →

Custom Terms and Conditions for Online Booking

In the terms and conditions, you can specify whether your customers must accept your terms and conditions before they can make a binding appointment booking. Additionally, you can write your own terms and conditions.

You can access this area via Settings > Terms and Conditions.
If this function is not enabled, it can be activated via "Add Function".

Online Booking Settings Overview

In the online booking settings, you can precisely determine whether and how your customers can book appointments online with you: